Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,535 reviews
5 stars
847
4 stars
447
3 stars
412
2 stars
182
1 star
647
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and overall dissatisfaction with the meals.
Customer Experience
Numerous customers expressed frustration with the lack of human interaction due to automation, as well as the overall atmosphere and cleanliness of the location.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of care for customer needs.
Operational Issues
Customers noted frequent operational problems, such as being closed during advertised hours and issues with mobile orders.
- CCChris2 days ago2.0This place is garbage!! A bad experience every time! If you dispute your transaction you will get your money back every time no matter what!! That means if you have enough patience for these slow people you can eat for free!
- SSScott SoNov 11, 20251.0When to pick up right after long days at work~~ around 12am.... soon as I got there gave my code number then the guy told me "is this for Scott."~~ yes. And he said full to the second window wait for about 7mins~~ told him pick it up for Scott. And he said your order is not popping up... I don't know your order is not popping up.... I even show him a receipt~~ but he keep saying we don't deal with 3rd party order... money will go back to your account... then she shut the window... I used McDonald's app... also this is 3rd time it happened from this location.... anyway had to cancel from app.... will never go this location again..
- MQMelissa qNov 9, 20251.0Because of the convenient location, I am at this store quite frequently. Today will be the last time. I haven't had a satisfactory visit the past ten, or so times. It always seems it's something - terrible service, cold fries & overcooked fish, burnt buns, long wait times, etc... Tonight, I had an employee blatantly LIE to me about her being the only employee there to excuse the excessive wait time.
- LLlixiang liNov 4, 20251.0The service is so wired and waste my time to pick my order.I wait about 20mins and he just told me to wait .it's so bad guy just told me waste my time .it's Not good for customer. they were so rude and just keep them busy ever it's not good for customer.
- DLDanielle LockwoodNov 1, 20251.0Horrible, RUDE management! I come to this McDonald's all the time and am always pleasant and have left great reviews. Whoever is managing currently should get lost! Absurd time management and very unprofessional
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1325 W Broadway, Tempe?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-through service?
Yes, this McDonald's has a drive-through open 24/7.
Can I order McDonald's for curbside pickup or delivery?
Yes, you can enjoy curbside pickup, delivery, same-day delivery, and no-contact delivery services at this location.
Where can I find the menu and place an order online for this McDonald's?
You can view the full menu and place orders online via the official McDonald's website or through the provided Order URL.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What are some nearby restaurants I can visit alongside McDonald's at 1325 W Broadway?
Nearby dining options include Denny's, Filiberto's Mexican Food, Wendy's, Chick-fil-A, Burger King, Jack in the Box, Black Rock Coffee Bar, and Casueat’s.
Are there hardware stores near this McDonald's location?
Yes, nearby hardware stores include Ace Hardware and Paul's Ace Hardware & Lumber, useful if you plan to pick up supplies before or after your meal.
What nearby services can complement my visit to McDonald's at 1325 W Broadway?
Nearby services include T-Mobile for mobile needs, Enterprise Rent-A-Car for vehicle rentals, and Extra Space Storage facilities if you need storage solutions.