McDonald's

3.3
2549 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1325 W Broadway, Tempe, AZ
85282, United States

Hours

Reviews

3.3
2,549 reviews
5 stars
855
4 stars
450
3 stars
415
2 stars
183
1 star
646

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or burnt items, incorrect orders, and unsanitary conditions.

Staff Attitude

There were numerous complaints about staff being unhelpful, rude, or indifferent to customer needs.

Drive-Thru Efficiency

While some customers praised the drive-thru for speed, many others experienced significant delays and issues with their orders.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, contributing to a negative overall experience.
  • AA
    Andrew
    Jan 6, 2026
    2.0
    I had been coming to this location for years. This morning I pulled up to the drive thru speaker and waited for some time, eventually I heard some muffled noise come thru but couldn't understand it. I said "hello?" And waited a few more minutes. After about 5-10 minutes of waiting I decided to drive up to the window. I tried to explain that I thought the speaker was broke, I couldn't make out what was being said but their employee interjected mid sentence and told me I need to wait at the speaker and shes not going to take my order at the window. You're in a service role, why would you be so rude to a customer right off the bat? Safe to say ill never be going to this location again The only reason im not giving 1 star is because the food is still good and the gentleman inside was helpful.
  • LP
    luke paxton
    Jan 1, 2026
    1.0
    Im so disgusted why is there 2 dead flies in my sprite
  • JH
    Jim H
    Dec 28, 2025
    4.0
    Popped in for some breakfast with my daughter and not a person to be seen. I guess this one is serve yourself. Maybe I’m old school but I like talking to someone. We left and went thru the drive thru. Food was good and fast.
  • NP
    Neo Pimentel
    Dec 24, 2025
    5.0
    Ignacio’s drive thru service was excellent & my food was nice & hot. Commendable service & food.
  • SM
    Sunny Miles
    Dec 12, 2025
    5.0
    2 Spicey McChicken but one get one for a dollar. Add pickle and tomato its just like the $10 sandwich but I paid about$7 for 2 sandwiches and a large coke😝

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1325 W Broadway, Tempe?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

Yes, this McDonald's has a drive-through open 24/7.