McDonald's

3.3
2451 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1525 W Elliot Rd, Tempe, AZ
85284, United States

Hours

Reviews

3.3
2,451 reviews
5 stars
819
4 stars
452
3 stars
409
2 stars
202
1 star
569

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Freshness

Many customers reported receiving cold or stale food, with several instances of incorrect or poorly prepared items.

Cleanliness Issues

Several reviews mentioned unpleasant odors and unsanitary conditions, particularly in restrooms.

Long Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and for curbside pickups.

Staff Attitude

Multiple reviews noted unfriendly or dismissive attitudes from employees, impacting the overall customer experience.
  • AF
    Arizona Joe fishing
    2 days ago
    5.0
    Enrique and his crew tonight 11/22/2025 Enrique and his crew tonight were very attentive and compassionate to customers tonight during the rain tonight as I waited for my burger inside the location , another gentlemen ordered a deal that I didn’t know about and when I asked Enrique filled me in on what the deal was an upgraded for only 77 cents which for me right now is the long week before payday now my stomach is a little fuller on what I can afford this week for food. Fast service, sympathetic, attention to detail. Thank you guys 👊🏼
  • EE
    Edward Torres (E)
    Nov 13, 2025
    2.0
    Drive-thru sucks...they make you go park up front and wait for them to bring out the food....when there are no cars behind you... Not kid friendly inside either of you go inside...the mini games screens don't even work most of the time. I avoid going there..and I live up road....I'll go to Burger King instead
  • LC
    Luis Carranza
    Nov 11, 2025
    1.0
    Ive been waiting in the drive thru for over 5 minutes now. 4 other cars with me. No on has even taken the order of the car in front of me. They have 2 drive thru lanes. This location sucks. Edit: update 30 mins at the drive thru. Told to wait at space #6. Was never brought my beverage. Tired of waiting so I left. Very unprofessional, along with the kid at the drive thru window. 10/10 do not recommend. The dude running the food out to the cars was cool.
  • TS
    thomas stevenson
    Nov 10, 2025
    1.0
    Rude McDonalds Employee purposely waited to start taking my order until 10:30 so they didn't have to serve breakfast. I was in the drive thru line before breakfast closed and the lady taking the order switched the menu while I was sitting in the line waiting for 3 minutes. Terrible service and a very rude mcdonalds employee. She was working the first window at 10:29 on 11/10/2025.
  • TJ
    Thekid Jay
    Nov 3, 2025
    1.0
    Terrible service, an item I ordered for my girlfriend was made wrong. Had to turn around and go back in. The worker didn't seem to care at all. Not even an apology. Was told I would have to give her the wrong item back. In to which I asked why. She told me she needs to throw it away. Doesn't make sense to me to throw out. She then proceeds to give me an attitude and throw it out in front of my face. You would think for the inconvenience and waste of time an apology would've been made and that I would've been able to keep the item to make up for the lack of attention. It wasn't busy at all either. Overall terrible experience.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1525 W Elliot Rd, Tempe, AZ?

McDonald's is open daily from 5:00 AM to 11:00 PM at this location.

What are the delivery hours for this McDonald's location?

Delivery is available Monday from 5:00 AM to 9:00 PM, and Tuesday through Sunday from 5:00 AM to 10:45 PM.