McDonald's

3.3
2457 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1525 W Elliot Rd, Tempe, AZ
85284, United States

Hours

Reviews

3.3
2,457 reviews
5 stars
819
4 stars
454
3 stars
409
2 stars
202
1 star
573

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude from employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall lack of attention to detail.

Wait Times

Customers frequently experienced long wait times in both the drive-thru and for in-store orders, often being asked to park and wait for their food.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly prepared items.

Cleanliness

While some noted cleanliness in the dining area, others reported unpleasant odors and unsanitary conditions in restrooms.
  • PP
    Pablo Perez
    2 days ago
    1.0
    The food is off, wrong order, no courtesy of asking of any condiments such and such as ketchup, mustard etc... Trash /debree...
  • KD
    kylie dixon
    Jan 1, 2026
    5.0
    Krislyn was an amazing worker. She was very kind and patient. Her attitude was above and beyond. I don’t know if she will have any credit for this but she did a great job. I come to this location a lot and everyone is not like her I like her attitude and her voice. 1/1/26.
  • RQ
    Ramon Quinteros
    Dec 22, 2025
    4.0
    I like this McDonald's becouse even do they are trying to implement the self service order, they have people at the register. Good for the customer that prefer deal whit people not machine.
  • SP
    Saragene Porter
    Dec 20, 2025
    1.0
    Some days they are okay but a lot of days they are not.But this day definitely terrible, had to pull around front.Waited for almost twenty minutes and then part of my order wasn't even in my bag. A lot of people were struggling with their orders.Saw several people have to go back in and out, it's not that hard you can do better mcdonald's , the only positive was the woman at the first drive through window. She was honest and nice about the. Mcflurry machines.😂 but everything else, terrible, everyone else, terrible.Y'all need to take some customer service lessons from the lady .At the first drive thru window lol 😆 and the whole reason I was told to pull around front was they were waiting on fries and the fries were soggy and trash, not even hot.......
  • AA
    Axl Armini
    Dec 8, 2025
    1.0
    Hit the drive thru for some coffee on my way to work, ordered a mcgriddle as well. They gave me my total and told me to pull forward. At the next window, an extreemly rude young woman exclaimed "We don't have coffee! I keep tellin' her that!" So I'm like, Ok? Then instead of asking me if I'd like a refund (let alone apologizing) she asks if I want a frappachino instead. I figure it has caffiene in it and I gotta get to work, so she hands me a mostly melted frozen drink along with a bag of food (which isn't even my order). Slow clap, McDonalds. Not that my bar is high for you to begin with, but... wow. How the hell does a McDonalds not have coffee? This location will probably find a way to not have french fries at some point.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1525 W Elliot Rd, Tempe, AZ?

McDonald's is open daily from 5:00 AM to 11:00 PM at this location.

What are the delivery hours for this McDonald's location?

Delivery is available Monday from 5:00 AM to 9:00 PM, and Tuesday through Sunday from 5:00 AM to 10:45 PM.