McDonald's

3.2
1746 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1429 W Baseline, Tempe, AZ
85283, United States

Hours

Reviews

3.2
1,746 reviews
5 stars
573
4 stars
302
3 stars
281
2 stars
151
1 star
439

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many expressing frustration over poor customer service experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with the food received.

Cleanliness

Customers frequently noted dirty tables and unsanitary conditions, including locked bathrooms and unclean dining areas.

Food Quality

Several reviews mentioned that the food was often cold, old, or poorly prepared, leading to a negative dining experience.

Long Wait Times

Customers consistently complained about slow service, both in the drive-thru and inside the restaurant, with some waiting excessively for their orders.
  • AM
    A-Dubb Morales
    6 days ago
    5.0
    Lobby is open 5am to 10pm
  • MQ
    Melissa q
    Nov 13, 2025
    2.0
    The English Muffin's interior was burned to an ashy mess. * If they wanted a genuine further review, their link wouldn't ask for information found on a long ago tossed receipt.
  • KP
    K P
    Oct 30, 2025
    5.0
    Very clean, great customer service and quality food. The manager Edwin is so nice and helpful to his team and customers! Highly recommend!
  • TQ
    Thaylia Quanimptewa
    Oct 28, 2025
    1.0
    I have gotten coffee here at this location and it’s been good but for the month of September & October. I have been getting lukewarm old coffee. When I ask for the sugar n cream there is hardly anything in it. Today was the 3rd try n NO GO again. Dont get coffee there and I hope the food n other drinks are what people expect frm this location.
  • CC
    Cody
    Oct 15, 2025
    1.0
    I frequent the McDonalds at 1429 w baseline tempe az 85283 restaurant #24530. Recently this location staff has been rude and unhelpful. I will no longer be visiting this store multiple times. Now I order a large meal and am given a smaller size for one of my items. I order a large combo and receive a small fry or a large combo and a medium drink. I have had to go back to this location for every single order because of this. I am unsure if they are trying to cheat people to create more profit margin or steal the monopoly stickers off of the large menu items. I am beyond annoyed and upset and will not be visiting this mcdonalds ever again.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Tempe, AZ is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's offers a drive-thru service which is open 24/7.