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Jimmy John's

3.6
(357 reviews)

Business Details

2000 E Rio Salado Pkwy, Tempe, AZ
85281, United States
(480) 839-2100
https://locations.jimmyjohns.com/az/tempe/sandwiches-4054.html

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
2000 E Rio Salado Pkwy, Tempe, AZ
85281, United States

Hours

Reviews

3.6
357 reviews
5 stars
170
4 stars
58
3 stars
21
2 stars
23
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the delicious sandwiches and fresh ingredients, but some reported issues with stale bread and insufficient portion sizes.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and problems with online orders.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions and dirty tables.

Delivery Problems

Many customers experienced significant delays with delivery, with some orders taking over an hour or not arriving at all.

Staff Performance

A few employees received positive mentions for their helpfulness and friendliness, particularly Mia and Alex, but overall staff performance was inconsistent.
  • MH
    M H
    4 days ago
    1.0
    Ran out of bread at 2:30pm on a Sunday? Go somewhere else
  • JP
    Jose99i Perez
    Jan 16, 2026
    5.0
    Delicious food got me the ultimate Italian toasted brother this is off the hook best sandwiches in all tempe are; keep up the good work guys
  • L5
    Liz King (Mixed Tapes 505)
    Dec 21, 2025
    1.0
    This location was thumbs down. I ordered 5 subs to go and each one had hard bread. 2 of the subs were for first time Jimmy Johns eaters. We were all disappointed.
  • AD
    Angela Davis
    Nov 13, 2025
    1.0
    Ummm
  • JS
    Jenghiz Stewart
    Oct 2, 2025
    5.0
    When I first walked in the place, I noticed that it was very clean and the counter and people that work behind the counter was very eager to serve. I asked what was good and it was suggested that I tried to Sicilian and I was not disappointed. I made it a combo meal And added the most fantastic lemonade and potato salad that I’ve had in a long time when I bid into the Sicilian, there was a gush of flavors that hit me in the main that stood out the most was the sauce reminded me of those sauces back east I grew up with all the Italian chefs. Do you taste the basil or you can taste the oregano and then all the meats that were stacked on it they were just wonderfully the bun. The French roll. Italian roll was toasted to perfection hello titty crunch and flavor all popular with the meats that were obviously sautéed you cooked your perfection and the cheese while the cheese absolutely wonderful experience. I suggest anybody that is over here in Tempe Arizona especially after a good football game. Come check this out small little side pocket treat.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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