While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Tempe,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers praised the freshness and flavor of the food, particularly the chicken, but some reported issues with overcooked or dry chicken.
Service
Feedback highlighted friendly and efficient service, although there were complaints about order accuracy and staff attentiveness.
Cleanliness
Several reviews noted cleanliness issues in the dining area, with some customers mentioning unpleasant odors.
Value
Many customers appreciated the reasonable prices and good deals available, especially through the app.
SM
Shariee Mcclendon
Jun 30, 2024
1.0
Every time I ho to this location, the staff is not friendly and make you feel rushed, the food is always missing something (my tostada salad has a half scoop of chicken, that's hard and missing guacamole, a lettuce is brown). I will not try anymore and just go to the one on McClintock and baseline.