Brand Certified
El Pollo Loco
3.9(44 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
1530 W Baseline, Tempe, AZ
85283, United States
Certified by El Pollo Loco • Feb 22, 2026
(480) 291-5763
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/az/tempe/1530-w-baseline
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Tempe, AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.9
44 reviews
5 stars
26
4 stars
5
3 stars
4
2 stars0
1 star
9
- ABA BFeb 5, 20261.0Upon entering the establishment, I observed two or three associates engaged in conversation with another customer. They appeared to be Hispanic, and immediately upon my arrival, all personnel seemed to disappear without acknowledging my presence. I waited for approximately five to ten minutes, during which no staff member acknowledged me, although they observed me without saying anything. This situation persisted until a female employee returned from the restroom, at which point they directed their attention to her. I must express that, regardless of the demographic or racial background of the staff, it is unprofessional and unacceptable to ignore a customer who is waiting after being served just moments prior. Such behavior reflects bias and is deeply disappointing. I waited without acknowledgment, then proceeded to call the restaurant from my vehicle to confirm their hours of operation, to my surprise, they answered the phone while I was still waiting in line. However, they did not acknowledge my presence during this interaction. This experience has compelled me to conclude that such treatment, particularly toward individuals of different races or language backgrounds, is disrespectful and unprofessional. I sincerely hope that improvements are made to ensure respectful and equitable treatment for all customers.
- JMjoanie m.Jan 31, 20263.0Drive thru order kiosk/speaker does not work. Causes customers to order at window resulting in long drive thru lines and long wait
- SSSDJan 2, 20265.0Quick drive-thru experience! The food was tasty, I would return.
- TOTony OrtegaJan 2, 20265.0Fresh grilled chicken every time!
- CUChase UbaDec 21, 20255.0Tried El Pollo Loco for the first time because Uber Eats had a buy-one-get-one deal. Ordered the queso guacamole chicken burrito, —no guacamole, —no salsa fresca. Total was $14.58 after tax (with discount), for two burritos. Each one came with chips plus one mild and one spicy salsa. Everything was sealed and packaged clean—no mess, no missing items. The burrito was good. Not mind-blowing, just solid. At regular price? Not worth it to me. With the buy-one-get-one offer it comes to $7.50 per burrito, and that’s the only reason I’d order again. Full stars for execution, but I’m only coming back when the deal makes sense. Alternative restaurants offer superior burritos at a more reasonable price.
Frequently Asked Questions About El Pollo Loco
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food centered around fire-grilled, marinated whole chickens prepared with a special recipe of herbs, spices, fruit juices, and garlic.
What are the operating hours of El Pollo Loco in Tempe, AZ?
El Pollo Loco in Tempe, AZ is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
Can I place an order online or through a mobile app?
Yes, you can order online via their menu website or through the El Pollo Loco mobile app available on the App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa payment methods.
Is catering available at this El Pollo Loco location?
Yes, catering services are available at the Tempe, AZ El Pollo Loco.
Does El Pollo Loco in Tempe have a drive-through service?
Yes, this location provides a drive-through for convenient service.
Where is El Pollo Loco located in Tempe?
El Pollo Loco is located at 1530 W Baseline, Tempe, AZ 85283.
What nearby attractions can I visit around El Pollo Loco in Tempe?
Nearby attractions include Krispy Kreme Doughnuts for coffee and donuts, Claim Jumper for seafood dining, and Holiday Inn Express & Suites Tempe for accommodation.
Are there other food options near El Pollo Loco in Tempe?
Yes, nearby food options include Popeyes® Louisiana Kitchen for chicken, Carl's Jr. for burgers, and Joe's Crab Shack for seafood.
How can nearby retail stores help when visiting El Pollo Loco?
Nearby retail stores like T-Mobile, AT&T Store, and Carter's allow customers to shop for mobile services and clothing before or after dining at El Pollo Loco.
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