While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Tempe, AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The thing about customer service that is essancial part of keeping customers happy is the little things. Offering napkins and plates and making sure your customers have salsa. I ordered a family feast and I had to ask for basic things like napkins and plates. The food was hot and extremely fresh. But that brings down the experience when I have to ask for basic things. I did ask for salsas when I ordered. I checked the bag when I got home and guess what. Not one salsa in the bag. Am I going to go all the way to the store the get salsas that I had already requested. No because it should have been in my bag. As small as this may seem it’s extreamly important to listen to your customers needs.
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Sep 18, 2025
5.0
Best place to have lunch! Great food and drinks with great hospitality.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food centered around fire-grilled, marinated whole chickens prepared with a special recipe of herbs, spices, fruit juices, and garlic.
What are the operating hours of El Pollo Loco in Tempe, AZ?
El Pollo Loco in Tempe, AZ is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
Can I place an order online or through a mobile app?
Yes, you can order online via their menu website or through the El Pollo Loco mobile app available on the App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa payment methods.
Is catering available at this El Pollo Loco location?
Yes, catering services are available at the Tempe, AZ El Pollo Loco.
Does El Pollo Loco in Tempe have a drive-through service?
Yes, this location provides a drive-through for convenient service.
Where is El Pollo Loco located in Tempe?
El Pollo Loco is located at 1530 W Baseline, Tempe, AZ 85283.
What nearby attractions can I visit around El Pollo Loco in Tempe?
Nearby attractions include Krispy Kreme Doughnuts for coffee and donuts, Claim Jumper for seafood dining, and Holiday Inn Express & Suites Tempe for accommodation.
Are there other food options near El Pollo Loco in Tempe?
Yes, nearby food options include Popeyes® Louisiana Kitchen for chicken, Carl's Jr. for burgers, and Joe's Crab Shack for seafood.
How can nearby retail stores help when visiting El Pollo Loco?
Nearby retail stores like T-Mobile, AT&T Store, and Carter's allow customers to shop for mobile services and clothing before or after dining at El Pollo Loco.