Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Multiple customers reported poor service, including incorrect orders, rude staff, and long wait times.
Friendly Staff
Despite service issues, many reviews highlighted friendly and helpful employees who provided positive interactions.
Drink Quality
Customers had mixed experiences with drink quality, with some enjoying their beverages while others received poorly made drinks.
Long Wait Times
Several reviews mentioned consistently long wait times in the drive-thru, impacting overall customer satisfaction.
Positive Atmosphere
Many patrons appreciated the upbeat and friendly atmosphere, contributing to a generally positive experience.
BA
Brando Aljaaf
3 days ago
5.0
The location is super busy but managed really well very professional team very clean store
thank you guys. I do highly recommend it.
MS
Mark Saling
Nov 11, 2025
5.0
Some of the friendliest service ive ever received
Coffee was good too haha
AW
Alexia Williams
Oct 25, 2025
1.0
Both people we talked to said our total was $13.40, the second girl who charged said the same price, $13.40. We paid with 15 and exact change, she only gave a dollar back. My boyfriend asked her was the total not 13.40 because she gave us the wrong change. She then changed it and said no it was 14. We didn’t argue and just left because it was only a dollar, but it’s a matter of her not only not checking but then changing the total when we asked her. We checked it on the app and both our drinks were exactly 13.40 with tax.
GM
Gagan multani
Oct 25, 2025
1.0
First they took the wrong order, second they made it so fast they forgot half the ingredients. After waiting 25 mins in line only to get a foul tasting coffee. Dutch bros is falling off. No im not interested in wasting my time emailing corporate so save yourself the trouble and hire better employees
LH
lorelei harris
Oct 20, 2025
1.0
the girl that was outside who took our order this morning didn’t have the “dutch customer service” she gave us attitude when we told her two separate orders, she walked away after the first one and we said “oh wait what about our Second” and she sighed and said “you didn’t tell me about a second” when we literally did… then she put in our drinks wrong the guy at the window had to remake one but he was very nice and had good customer service.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of coffees, espresso drinks, hot cocoa, smoothies, shakes, sparkling sodas, and lemonades, with many customization options including sugar-free and caffeine-free flavors.
What are the business hours for the Dutch Bros Coffee at 1037 S. Rural Rd., Tempe?
This Dutch Bros location is open daily from 5:00 AM to 2:00 AM.
Does Dutch Bros Coffee offer delivery or pickup options?
They offer curbside pickup but do not provide delivery services directly, though some third-party services might deliver.
How can I earn rewards or points at Dutch Bros Coffee?
You earn 3 points for every dollar spent at any Dutch Bros shop by using their app or providing your phone number to the barista at purchase.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there options for children at Dutch Bros Coffee?
Yes, Dutch Bros offers kids drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, and welcomes families.
Can I customize my drink at Dutch Bros Coffee or through the app?
Yes, all drinks can be customized to your preference and customizations can also be made when ordering ahead through the app.
Are there any nearby restaurants or food options close to Dutch Bros Coffee at 1037 S. Rural Rd.?
Yes, nearby food options include Taco Boys (Mexican), The Halal Guys (Halal and fast food), Urban Boba Tea House (bubble tea and sandwiches), and Jamie's Pizza and Pita among others.
Is there convenient parking available near Dutch Bros Coffee at 1037 S. Rural Rd.?
Yes, the Rural Road Parking Structure is close by, offering convenient parking for customers visiting the area.
What other local services or shops are near Dutch Bros Coffee at 1037 S. Rural Rd.?
Nearby services include Ray’s ASU Barber Shop for grooming, Primetime Cards and Games Tempe for gaming and gifts, and various beauty salons like Bishops and Kylee Muah.