Dunkin'

3.8
532 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tempe, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4715 S Rural Rd, Tempe, AZ
85282, United States

Hours

Reviews

3.8
532 reviews
5 stars
272
4 stars
92
3 stars
54
2 stars
35
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were numerous complaints about rude service and incorrect orders.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others reported stale or poorly prepared food.

Speed of Service

Several reviews mentioned slow service, particularly during busy times, leading to long wait times for customers.

Management Issues

There were complaints regarding management and training, with some customers noting a decline in service quality after changes in management.
  • TT
    Thomas Terry
    1 day ago
    1.0
    The employee working alone around noon today on 11/23 was rude and disrespectful. She didn't acknowledge us for 10 minutes, let the lady in front of us ring up her own order! (Literally turned the POS around for her right in front of us) And then when she was taking our order she was short and then when my son said he wanted a donut on the 4th row in the middle she acted like she couldn't understand him and kept pointing to the wrong donuts as if on purpose. I would not recommend this Dunkin' Donut shop to anyone.
  • RP
    Rudy Preston
    Nov 4, 2025
    2.0
    Ordered a toasted plain bagel with cream cheese and asked for cream cheese on both halves because they always skimp. Again, barely any on my bagel.
  • SM
    Steve Myers
    Oct 10, 2025
    4.0
    Super staff. Always quick and professional
  • JJ
    Jelle Jelp
    Sep 22, 2025
    5.0
    Whoever you got at the drive-through Window is a queen. She’s fast, great customer service, she’s on top of it. She’s one step ahead of me .love her energy.
  • SS
    Sandra
    Sep 19, 2025
    5.0
    Shout out to. Drew for excellent customer service and the best iced signature pumpkin spiced latte. He made the best one I've had this season. Give him a raise or employee of the month.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Tempe, AZ?

Dunkin' in Tempe, AZ is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services.