Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Tempe, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
534 reviews
5 stars
273
4 stars
92
3 stars
54
2 stars
35
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and lack of professionalism.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over the consistency of their orders being messed up.
Speed of Service
Customers noted long wait times both in-store and at the drive-thru, often exacerbated by understaffing and disorganization.
Food Quality
Mixed reviews on food quality, with some customers enjoying fresh items while others received stale or improperly prepared food.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and expressed loyalty to the location due to positive interactions.
- KGKILLSHOT GAMINGDec 18, 20251.0Today at 11:20 a.m., I went into this Dunkin’ Donuts to get a donut and a coffee after finishing my finals. I waited at the counter for four minutes before ringing the bell, as the two workers were in the back chatting instead of working. Eventually, a lady came and took my order. I ordered my donut and latte and then sat down to wait for my drink. At that time, there was only one other customer, and I could overhear the conversation the workers were having. The second worker (who should be fired) was speaking inappropriately about customers and was using an extremely rude tone with people in the drive-through. By this point, I had already been waiting eight minutes for my latte. I walked up to the pickup counter to see if they were even working on my drink, as I was now the only customer, including the drive-through. When the lady saw me, she looked concerned about where my drink was, since the other worker was supposed to be making it. Before she could say anything, the male worker interrupted and said, “What do you need?” in a clearly frustrated tone, as if I had interrupted his inappropriate, non-work-related conversation. I said, “My drink.” He responded, “We can’t make any lattes right now,” to which the lady corrected him, saying, “It’s just hot lattes, and your drink is right here,” while holding up the empty cup with the drink tag on it. The male worker then became frustrated and made my drink very half-heartedly. This is my usual Dunkin’ Donuts location, and I have never had a bad experience until encountering this employee. Management should seriously reevaluate which employees are competent to work here.
- TTThomas TerryNov 23, 20251.0The employee working alone around noon today on 11/23 was rude and disrespectful. She didn't acknowledge us for 10 minutes, let the lady in front of us ring up her own order! (Literally turned the POS around for her right in front of us) And then when she was taking our order she was short and then when my son said he wanted a donut on the 4th row in the middle she acted like she couldn't understand him and kept pointing to the wrong donuts as if on purpose. I would not recommend this Dunkin' Donut shop to anyone.
- RPRudy PrestonNov 4, 20252.0Ordered a toasted plain bagel with cream cheese and asked for cream cheese on both halves because they always skimp. Again, barely any on my bagel.
- SMSteve MyersOct 10, 20254.0Super staff. Always quick and professional
- JJJelle JelpSep 22, 20255.0Whoever you got at the drive-through Window is a queen. She’s fast, great customer service, she’s on top of it. She’s one step ahead of me .love her energy.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Tempe, AZ?
Dunkin' in Tempe, AZ is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' Tempe?
During the holiday season, Dunkin' Tempe offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin' Tempe?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
What types of food and beverages does Dunkin' Tempe serve?
Dunkin' Tempe serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals such as breakfast, lunch, and brunch.
Does this Dunkin' location have a drive-thru service?
Yes, the Dunkin' at 4715 S Rural Rd, Tempe, AZ has a drive-thru for convenient service.
What nearby places can I visit before or after stopping at Dunkin' Tempe?
Nearby you can visit College Park Shopping Center for some retail therapy or enjoy a meal at Jersey Mike's Subs and Pita Shack, both close to Dunkin'.
Are there any health facilities close to Dunkin' at 4715 S Rural Rd?
Yes, Dignity Health AZ General Hospital Emergency Room and Emergency Room at Arizona General Hospital are nearby, useful for urgent medical needs.
Where can I find other coffee shops near this Dunkin' location?
Starbucks is nearby and provides another convenient option for coffee and a meal near Dunkin' Tempe.
What payment methods are accepted at Dunkin' in Tempe?
Dunkin' accepts credit and debit cards for payment.