Dairy Queen Grill & Chill

4.0
568 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7510 S Rural Rd, Tempe, AZ
85283-4658, United States

Hours

Reviews

4.0
568 reviews
5 stars
300
4 stars
123
3 stars
60
2 stars
29
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh items while others received cold or reheated food.

Service Issues

Numerous complaints about slow service, incorrect orders, and rude staff, though some praised individual employees for their friendliness.

Cleanliness

The restaurant was noted for being clean, but some customers reported unsanitary conditions in specific areas.

Ice Cream Praise

Many customers loved the ice cream offerings, particularly the Blizzards, but there were complaints about inconsistent quality.

Pricing Concerns

Several customers felt that prices were high for the portion sizes received.
  • CP
    Chris Pietrzak
    Dec 18, 2025
    5.0
    Good place for some blizzards
  • JW
    Joanne Winfield
    Nov 30, 2025
    5.0
    I was surprised by how good the food tasted. I only took a star off for the atmosphere because of the way it smells in the rest room. The $5 deal for 2 items worked out well for my granddaughter and myself. She got a cheeseburger and drink and I got the 2 piece chicken and a small hot fudge sundae. All for $10. My granddaughter praised the burger for the char broiled taste. She is a picky eater and she ate it all. I wish they put some hot fudge on the bottom as well as on top because I ran out of hot fudge before I finished it. The chicken nuggets were white meat chicken and very fresh tasting. Everything is cooked to order. The staff was courteous and greeted us when we arrived and said thanked us and said goodbye when we left.
  • GI
    George Haza IV
    Nov 20, 2025
    5.0
    Ever since Dairy Queen went away from their flame broiled patties, Ive grown to dislike their food. (But the ice cream!!! Still the best!) they do, however, have a few good things besides their ice cream just not the burgers, LOL! tonight though was kind of special because I ordered extremely late my phone was dying after having a reallllly long day at laborous work and I really needed to eat. I thought I placed the order, Useing the app, just in the nick of time... when I pulled up to the drive-thru window it was apparently not submitted! I'm assuming it was the manager and her closing crew were more than happy to actually ring up the order at the window even though it was well after 10:00 at this point in time and made sure I got some food and they didn't even give me a dirty look, they happily made the order, it was super hot, Super Fresh, and I could not have asked for anything more especially after their closing hours. THANK YOU TO WHOEVER WAS THE MANAGER AT THIS TIME AND THE EMPLOYEES AS WELL 🧡10:30pm 11/19/2025🧡 chicken tenders basket with cheese curds and gravy with toast
  • JA
    Joyce Armijo
    Oct 5, 2025
    1.0
    Unbelievable. The new mobile ordering while you sit in the restaurant. First, we approached the counter preferring in person ordering. Told we had to use app for mobile order. Restaurant was clean. Sat down and submitted our order. Waited…waited…watched and heard as the 4 teens working were shrieking, engaging as silly teens. Still waiting. 20 minutes later we approached the counter, interrupting group chatter to check status on order - not complicated. 2 bananas splits. They all looked at each other, one pulls a bag from a freezer, “oh you mean this order?” I can’t at all understand the logic of completely ignoring your only customers - you weren’t kinda wondering why we were hanging out in the lobby? Asked for a refund. Can’t refund mobile orders!!! You only allow mobile orders and you can’t reel refund it after horrible service. Unbelievable.
  • ER
    ERIKA RODRIGUEZ
    Sep 28, 2025
    5.0
    Purchased an ice cream cake for my grandson

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the regular opening hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 10:30 PM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.