Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
566 reviews
5 stars
297
4 stars
123
3 stars
60
2 stars
29
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others received cold or reheated items, and some reported unsatisfactory food preparation.
Cleanliness
The restaurant was noted for being clean, although some customers reported unsanitary conditions in specific areas.
Staff Friendliness
While some reviews praised friendly and helpful staff, others highlighted a lack of customer engagement and professionalism.
Pricing Concerns
Several customers felt that prices were high for the portion sizes and quality of food received.
- GIGeorge Haza IV4 days ago5.0Ever since Dairy Queen went away from their flame broiled patties, Ive grown to dislike their food. (But the ice cream!!! Still the best!) they do, however, have a few good things besides their ice cream just not the burgers, LOL! tonight though was kind of special because I ordered extremely late my phone was dying after having a reallllly long day at laborous work and I really needed to eat. I thought I placed the order, Useing the app, just in the nick of time... when I pulled up to the drive-thru window it was apparently not submitted! I'm assuming it was the manager and her closing crew were more than happy to actually ring up the order at the window even though it was well after 10:00 at this point in time and made sure I got some food and they didn't even give me a dirty look, they happily made the order, it was super hot, Super Fresh, and I could not have asked for anything more especially after their closing hours. THANK YOU TO WHOEVER WAS THE MANAGER AT THIS TIME AND THE EMPLOYEES AS WELL 🧡10:30pm 11/19/2025🧡 chicken tenders basket with cheese curds and gravy with toast
- JAJoyce ArmijoOct 5, 20251.0Unbelievable. The new mobile ordering while you sit in the restaurant. First, we approached the counter preferring in person ordering. Told we had to use app for mobile order. Restaurant was clean. Sat down and submitted our order. Waited…waited…watched and heard as the 4 teens working were shrieking, engaging as silly teens. Still waiting. 20 minutes later we approached the counter, interrupting group chatter to check status on order - not complicated. 2 bananas splits. They all looked at each other, one pulls a bag from a freezer, “oh you mean this order?” I can’t at all understand the logic of completely ignoring your only customers - you weren’t kinda wondering why we were hanging out in the lobby? Asked for a refund. Can’t refund mobile orders!!! You only allow mobile orders and you can’t reel refund it after horrible service. Unbelievable.
- ERERIKA RODRIGUEZSep 28, 20255.0Purchased an ice cream cake for my grandson
- RARetrosince 95 (Aj)Sep 16, 20251.0So disappointed by the service I ordered online went to get my order and when I arrived I was served what looked to be food that was returned by some angry customer and hey saved time by reordering. SMH the guy claimed to be the manager with the glasses and served me a (half empty) large root beer with the other half of the cup full of foam. Imagine driving home and opening your meal and it’s already half gone. Filed for refunded and here’s the review. Not returning any time to that location 7510 s rural rd.
- VMVera McBrydeSep 4, 20254.0This was my 1st visit to this place of business. It was clean and the service offered was friendly. Just came in for a quick ice cream cone to go. A little pricey for a small cone.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the regular opening hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 10:30 PM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide seating options for families?
Yes, the location has indoor and outdoor seating, booster seats, and high chairs, making it family-friendly and good for kids.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their website.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, they provide free WiFi access for guests dining in the restaurant.
Where is Dairy Queen Grill & Chill located?
It is located at 7510 S Rural Rd, Tempe, AZ 85283-4658, United States.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby you can visit Pizza Hut for more dining options, ProFitness gym for a workout, or Massage Hall for relaxation and massage therapy.
Are there convenience stores near Dairy Queen Grill & Chill for quick shopping?
Yes, Corner Store and Circle K convenience stores are close by and offer snacks, coffee, and gas services.
What professional services are available near Dairy Queen Grill & Chill?
Nearby services include The Tooth Place dental office, multiple chiropractic centers like Maple Leaf Chiropractic and Kindred Chiropractic & Massage, and iDoctor for mobile phone and computer repair.