Business Details
About
Mexican Restaurant
Chipotle Priest & Elliot Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
572 reviews
5 stars
283
4 stars
97
3 stars
55
2 stars
23
1 star
114
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, often feeling they received less than expected for the price paid.
Service Quality
There are numerous complaints about poor customer service, including rude staff and incorrect orders, leading to a negative dining experience.
Food Quality
Several reviews noted inconsistent food quality, with issues such as cold food, poorly prepared items, and missing ingredients.
Cleanliness
Customers reported unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive experiences with specific staff members who provided excellent service.
- KHKatherine H2 days ago1.0Ordered take out. They had to open my food in front of me to see who's order was who's. And the portion is very small, I am paying full price for this, not half, I expect a full bowl.
- AJAlex Jimenez5 days ago4.0Went an hour before close and food was fresh, ordered 2x protein and portions were great. Employee at the window had great attitude.
- BLBrenda LewisDec 24, 20255.0Clean with good portians. Employees have a pleasant attitude.
- NCNathan CookeDec 9, 20251.0This place used to be good, but the last 4 times I've came here I've been disappointed each time. I order online and pickup at the drive thru since it is convenient and saves time, but every time my order was messed up. The portion sizes were very small even when I ordered mostly everything double. I ordered chips which is super easy to grab since the bags are already made, and they forget the chips I paid for. I ask for light cheese, and they put two handfuls worth of cheese on top. They do not read what you put on the order and just do whatever they want. The staff is not friendly at the drive thru whatsoever. It's like the employees hate working there and it shows when I come to pick up my order. No smiles, just here's your food and bye. The quality of the food has gone downhill as well with certain items not tasting right or tasting funky. I tried calling this location to try and have my chips replaced, but it just rang for five minutes with no answer. Overall, not a good experience with this location and I would recommend eating somewhere else.
- KAKayla AmadoDec 3, 20252.0I visited this location about a week ago and placed my order through the Chipotle app. I added the new red sauce as a paid side item. When I picked up my food, I checked my order—as I usually do—because fast-food places have been hit or miss lately. Sure enough, the red sauce I paid extra for was missing. I went inside to let them know, and the employee at the window told me to “hold on.” After about five minutes, she came back and told me I’d need to wait 20 more minutes because they hadn’t bothered to make the sauce earlier, even though my order had been placed at least 20 minutes before pickup. They had the order, they knew I paid for it, and still didn’t prepare it. The service was unacceptable, and this wasn’t just a small oversight—it showed a lack of care. I won’t be returning to this location, and I know others who have had similar issues here. Hopefully management takes steps to improve the customer experience.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Priest & Elliot Rd serve?
Chipotle at Priest & Elliot Rd offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 1655 W Elliot Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle at Priest & Elliot Rd?
You can order online via the Chipotle app or through their order website at https://order.chipotle.com/.
Does the Chipotle Mexican Grill at this location support LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers.
What is the address and contact number for Chipotle at Priest & Elliot Rd?
The address is 1655 W Elliot Rd, Tempe, AZ 85284, and the phone number is +1 623-231-3098.
Are there any coffee shops near Chipotle at Priest & Elliot Rd?
Yes, Palette Coffee and Starbucks are nearby coffee shops where customers can enjoy a drink before or after their meal at Chipotle.
What other dining options are located near Chipotle on Priest & Elliot Rd?
Nearby dining options include Applebee's Grill + Bar, Crazy Buffet (an Asian restaurant), Popeyes Louisiana Kitchen (fast food chicken), and McDonald's, providing a variety of choices for different tastes.
Are there beauty and spa services near Chipotle at this location?
Yes, several beauty and spa salons such as K A Hair, Lash Design by Kaylee, Ride or Dye Salon, and Skin Gallery are close by, useful for customers who want to combine a dining experience with personal care.
Does Chipotle Mexican Grill at Priest & Elliot Rd have a rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.