Chipotle Mexican Grill

3.8
831 reviews
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About

Mexican Restaurant
Chipotle Tempe Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2000 E Rio Salado Pkwy, Tempe, AZ
85288, United States

Hours

Reviews

3.8
831 reviews
5 stars
416
4 stars
166
3 stars
73
2 stars
41
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or indifferent attitudes from staff, leading to a negative dining experience.

Cleanliness

Numerous reviews highlighted the poor cleanliness of the restaurant, with dirty tables and food prep areas being a common complaint.

Portion Sizes

A significant number of customers expressed dissatisfaction with the small portion sizes, feeling they did not receive value for their money.

Food Quality

Several reviews mentioned issues with food quality, including bland flavors, undercooked rice, and instances of food poisoning.

Speed of Service

While some customers noted quick service during busy times, others experienced long wait times and inefficiencies, particularly with online orders.
  • SC
    Stephanie Combs
    Nov 7, 2025
    1.0
    They barely gave any carne asada and then guy at the register was rude and made me feel like I wasn’t supposed to be in there
  • CC
    Concerned Citizen
    Oct 27, 2025
    1.0
    Terrible. Rude. Never going back. Hire people that are actually competent and professional. This was a very unpleasant experience, but it wasn’t even the first one. Other times I’ve gone to this place I was met with disdain from one of the employee chicks and just utter hostility all around. Felt like they hated me for even being there. Also got sick one time, messed my stomach up pretty bad. I’ve given more than enough chances, am done.
  • GA
    George Apostolou
    Oct 22, 2025
    1.0
    Employees have the worst attitude here and portions are lackluster. I’d rather drive across town to get to another location.
  • SG
    Shantel G
    Oct 15, 2025
    5.0
    Yum! Good food friendly staff.
  • AN
    Ashley Nielson
    Sep 20, 2025
    1.0
    We are regular chipotle visitors but this is our first time at this location and it was a big let down. The rice tasted like a Chinese food restaurant rice. Just very bland and sticky. But the worst part was how dirty it all was. The place they dish things up was covered in juices and they just kept sliding all the food and bowls through it so when you got your food the bottoms were covered in food. The cashier table was just as bad with lettuce and tomato scraps spread all around. It was so bizarre to watch 5 or 6 different employees just turn a blind eye to the scene which makes me think this is just the norm. Then when we came to find a table all do them were dirty. It was nuts.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill at Tempe Marketplace?

Chipotle Mexican Grill at Tempe Marketplace is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Tempe?

It is located at 2000 E Rio Salado Pkwy, Tempe, AZ 85288, inside Tempe Marketplace near Harkins Theater.