Business Details
About
Mexican Restaurant
Chipotle Rural & Baseline is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
1,499 reviews
5 stars
795
4 stars
312
3 stars
140
2 stars
79
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff attitude; some customers praised friendly service while others reported rudeness and poor treatment.
Food Quality
Inconsistent food quality noted, with complaints about undercooked rice, portion sizes, and bugs found in food.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and insufficient portions, particularly with online orders.
Speed of Service
Service speed varied; some customers experienced quick service while others faced long waits and understaffing.
- KMKevin MatterNov 14, 20255.0These guys are pros. Very fast and they give good portions. Much better than other Chipotles ive been to.
- JBJon BrownOct 27, 20255.0I’m mo fan but the service was great. The girl who made my burrito was really nice and accommodating. I got the new chili oil thing and she explained it was a dollar upgrade which I appreciate but unfortunately it’s not worth an extra dollar I recommend skipping it.
- BABrenden AllenOct 27, 20255.0Best Chipotle around. Great staff!
- TMTrent MooreOct 26, 20254.0Food is consistant and as expected except a few hours or less near close I have run into them not having what I want or being out of certain options but great otherwise.
- MMMuniyr MuhammadOct 22, 20251.0Disappointed Review for Chipotle Location – 815 East Baseline Road, Elliot & 101 Area About a month ago, I came in with my daughter for dinner, about an hour before closing at the Chipotle located at 815 East Baseline Road. There were 3–4 employees working—one at the register, a couple in the lobby, and one by the grill—and I was the only customer there. No one greeted me when I walked in, and even though I waited patiently at the counter, no one asked for my order. One employee even looked at me, then turned away and kept sweeping. There are other places in that same plaza, like Smashburger and Thai Chili, but I specifically wanted Chipotle that night. After being ignored for several minutes, I ended up leaving and going to Smashburger instead. I’ve usually had decent experiences at Chipotle, but this visit was disappointing enough that I haven’t gone back since. I hope the staff improves their customer service, even toward closing time.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Rural & Baseline offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity principles.
What are the operating hours for Chipotle Mexican Grill at 815 E Baseline Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Rural & Baseline provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Mexican Grill at this location?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
What is the contact phone number for the Chipotle at Rural & Baseline?
You can reach the location at +1 480-214-2122.
Does this Chipotle location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services, along with online ordering and gift cards.
Are there any dining options near Chipotle Mexican Grill at Rural & Baseline?
Yes, nearby dining options include Smashburger for burgers, Wingstop for chicken wings, Cafe Rio for Tex-Mex cuisine, and Sushi Time for Japanese dishes.
What nearby convenience stores and gas stations can I visit when coming to Chipotle?
Chevron Station Tempe and Circle K are nearby convenience stores and gas stations where you can fuel up or grab snacks before or after visiting Chipotle.
Are there services close to Chipotle that can complement my visit, such as banking or personal care?
Yes, Wells Fargo and Bank of America ATMs are nearby for banking needs. For personal care, there is Sport Clips Haircuts and European Wax Center close by.
How can I get updates or connect with Chipotle Mexican Grill online?
You can follow Chipotle on social media platforms such as Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and exclusive offers.