Chipotle Mexican Grill

Reviews

• YS

  Yulisan Abasolo Santiago

  3 days ago
  1.0
  Came in with my boyfriend around 10pm tonight and as soon we walked up to order, the young woman yelled “what do you want” in my face. Then proceeded to give attitude to my boyfriend when he ordered a kids meal. Even McDonalds workers are more pleasant than that woman! Although, the other young woman working cashier was very nice and looker embarrassed of her coworkers attitude. There wasnt even anyone in the store so not sure why she was so pissed. Wont be coming back here unless management teaches there staff basic customer service!
• FF

  F

  Nov 16, 2025
  5.0
  Got food here 4 times in a week & everything was great no complaints. I always get the same thing, chicken burrito & guac w/chips. This will be my spot for now on. This location is close to my apartment, it’s not as crowded as the location on Mill Ave or the Tempe Marketplace location. Much less of a wait. Employees were really nice as well.
• AA

  Ame

  Nov 9, 2025
  1.0
  About a month ago boyfriend and me ordered a kids meal. The tall white guy serving turned to the woman with glasses and tattoos next to him and said “am I allowed to serve a kids meal to adults?”. Fair enough. When the woman asked how old we were, he said mid 30s. We’re in our early 20s. They both giggled over it and stared at us. I could only stand there and give him the 1000 yard stare when he continued serving us. Also on a separate occasion, the same woman (who I assume is the manager) was using the thermometer to test the temperature of the food but wasn’t cleaning the probe properly or leaving it in anywhere near how long you’re supposed to get a proper reading. Even I remember that from when I worked food service as an 18 year old. The employees should probably try whispering next time and at least try not to get anyone sick
• AV

  A V

  Nov 9, 2025
  2.0
  This location is really hit or miss unfortunately. Multiple times I've been given my order with missing or incorrect items. If you order a drink with your meal, make sure you remind the person at the window before they wave you off and ignore you for the next 5 minutes. Not to mention the presentation of the food in the to go orders is terrible. I think the employees need better training. Also ordered a kids meal for myself and heard one of your employees if I was allowed to get it. Manager/supervisor asked the employees how old I was and he said I was in my 30's! Brother I am not that old. The employee looked at least 10 years older than me. Thought that was kind of rude tbh.
• AC

  Ami Camp

  Nov 1, 2025
  1.0
  Came in today with my boyfriend around 8:15pm, no one was at the front except one employee (asian guy). Every other employee was lounging on the chairs and eating. He was trying to get the girls to come and help him and they were laughing and ignoring him. Some more customers started to come in which is finally when one of the girls got up. She checked us out and was very rude and unprofessional, especially to the worker that was the only one doing his job. You can also tell no food or items were stocked up. This place definitely needs a new manager in place to hire better employees. Shout out to the Asian guy that did it all!

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