Arby's

3.9
1054 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
525 W Broadway Rd, Tempe, AZ
85282, United States

Hours

Reviews

3.9
1,054 reviews
5 stars
479
4 stars
264
3 stars
170
2 stars
51
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Inconsistent food quality noted, with some customers receiving fresh and hot meals, while others reported cold or poorly prepared food.

Cleanliness

Concerns raised about cleanliness, particularly in restrooms and overall restaurant condition.

Operational Issues

Frequent complaints about management and operational inefficiencies, including running out of menu items and poor handling of customer orders.

Pricing

Customers expressed concerns about rising prices, with some feeling the value does not match the cost.
  • AS
    Alex S
    1 day ago
    4.0
    Usual delicious quality. But the lady, who's certainly old enough to know better, has little customer service skills. Oh well. Also, the side of au jus is 75¢. Just a bit much.
  • DC
    David Clark
    Dec 23, 2025
    4.0
    I'm just glad there's still an Arby's in Tempe!!! Luv their barbeque sauce, of course & Extra Cheese, please. One of my favorite restaurants!!!!!!! 🤓
  • JL
    J Lee
    Oct 30, 2025
    1.0
    Customer service is one sided
  • MO
    Melissa O'Day
    Oct 29, 2025
    4.0
    They need to have a better pull out place if you have to wait for a drive thru order
  • SA
    Sierra Adair
    Oct 22, 2025
    1.0
    Used the restroom wide waiting for order. No welcome at entrance. Three people up front looking lost, elderly, and just rude. I come back from the bathroom and right before I get back up front they call my order, the older two women were making nasty comments about me being in the restroom all three employees were amd they had no remorse, no thank you, have a good day, can I get you anything else. I feel discriminated against, and just disgusted by humanity and customer service these days. SMH.