Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service, particularly at the drive-thru, and issues with automated ordering systems.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others received cold or improperly prepared food.
Cleanliness
Concerns were raised about cleanliness in the dining area and bathrooms, with some customers noting dirty conditions.
Staff Friendliness
While many praised the friendly staff, there were also reports of poor customer service and rude interactions.
Operational Hours
Several customers expressed frustration over the restaurant closing early or running out of key menu items.
KK
Kacey
Feb 19, 2026
1.0
Don’t order on the app. It doesn’t get sent to them immediately and they didn’t start making my order til 20 min after I placed it and 10 min after I showed up. Would be much faster to just go and order in person
CG
Cathie G
Feb 14, 2026
5.0
Quality food, fast service, and friendly even within the last hour of closing. Well done crew!
TD
Tom Dudgeon
Feb 3, 2026
2.0
The drive thru is very, very slow.
DE
Delia Evans
Feb 1, 2026
3.0
The food is good the people are great but they started using thee most frustrating ai to take your order OMGSH it’s like yelling at the robot on customer service lines that can’t understand you I HATE IT. LET ME ORDER FROM A HUMAN PLEASE!!!
SC
Stephen Crane
Jan 20, 2026
4.0
Didn’t dine in but the restaurant was clean and the staff was friendly. The food was good.