Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others received cold or stale food.
AI Ordering
Many customers expressed frustration with the automated ordering system, preferring human interaction.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and enjoyed their meals.
MD
Maria DiLullo
Dec 6, 2025
1.0
AI is weird. Pay an actual human. You make enough money with the price of your food. You don't have to have record profits every year. We made an impulse stop. $11 for mozzarella sticks and fries. Eyeshadow! Won't make the same mistake again.
JO
Julia O
Nov 30, 2025
1.0
Came here an hour and half before closing with our entire family, dining area was locked. Two other people came behind us too and none of us were served because the door was locked. Lost out on 100$ worth of business because of closing early. Shame.
JH
J H.
Nov 30, 2025
1.0
Says open until 10, but was closed over an hour early.
TS
Tony Snow
Nov 20, 2025
5.0
I went and tried the steak bites and it’ was good.
TT
Tim
Nov 19, 2025
1.0
Automated drive through did not work, I was unable to get a human to take my order. Dining room was locked as well, so I guess I won't be eating Arby's.