When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Surprise W Waddell Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
The food was good, but I was a little annoyed. Everyone who ordered in person got a receipt to participate in a survey for free ranch, but we ordered through the app and didn't receive one. When I asked about the deal on the app and if I could order it in person or if I had to do it on the app, they all looked at me like they had no idea what I was talking about. Their tone felt mocking, and it definitely made me uncomfortable and embarrassed. The store was surprisingly cold, and I usually don't feel the cold much. However, it was unbearable, so we had no choice but to dine in.
JC
Jose Manuel Escobedo Castro
Apr 4, 2026
1.0
Went to order food and while waiting I was listening to the kitchen crew cursing and yelling with children in the lobby with no regard at all and after waiting I decided to leave because it seemed like they would rather talk than anything else
NK
Nathaniel Krimmel
Mar 28, 2026
1.0
The Manager, Katie O. was beyond disrespectful.
After my UberEats order was stolen by the driver, the manager refused to remake my order, with the request of me paying for it over the phone. After I suggested that I pick up the order instead, she still refused to make the order because I couldn't pay over the phone and had to go to the location to make the payment before they started to prepare the order. Their process is backwards and 1 am thoroughly disappointed.
LD
Lakeysha DeLeon
Mar 27, 2026
5.0
I’ve been to this location multiple times and each time it is a great experience. It’s easy to order online and pick up is always within the timeframe quoted. My favorite thing about this location is the staff is always friendly and the fries are always perfect. The problem I’ve found with so many Wingstop‘s in the past is the fries are always old or brown and overcooked. This location always has perfectly golden fries and to me that is very important!
JF
Jay Five
Mar 25, 2026
1.0
Went in the other night and witnessed the lady behind the counter being very rude to a doordasher the place was busy and had a lot of people standing in the door area he came in and stepped to the side as he was stepping I could hear the lady being rude saying that somebody else was here first when he didn’t appear to be trying to get in the line per say I just thought that was very rude and uncalled for if you guys have people like that working for you then I will not be coming back that could have been me and my family being treated that way I hope he left a bad review as well they deserve it
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in Surprise, AZ?
Wingstop in Surprise, AZ is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Surprise W Waddell Rd offer delivery services?
Yes, Wingstop offers delivery including same-day and no-contact delivery services.
Can I order food for in-store pickup at Wingstop Surprise?
Yes, the restaurant offers in-store pickup with hours from 10:30 AM to 1:00 AM every day.
Is there a drive-through service available at Wingstop on W Waddell Rd?
No, Wingstop Surprise does not have drive-through service and is closed for drive-through every day.
What payment options are accepted at Wingstop in Surprise?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where can I view the menu for Wingstop Surprise?
You can view the menu online at https://www.wingstop.com/location/wingstop-2342-surprise-az-85379/menu
Are there any nearby salons where I can get a haircut before grabbing wings at Wingstop?
Yes, Supercuts hair salon is nearby and a convenient spot to visit before or after your meal at Wingstop.
What financial services are near Wingstop in Surprise?
Jackson Hewitt Tax Service and Chase Mortgage offer financial services close to Wingstop, useful for customers handling finances nearby.
Is there a Tex-Mex restaurant close to Wingstop if I want to try something different?
Yes, Cafe Rio, a Tex-Mex and Mexican restaurant, is near Wingstop and a great option for variety.
What types of food does Wingstop Surprise offer?
Wingstop specializes in classic and boneless chicken wings with over 11 flavors, plus seasoned fries and signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
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