CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
Panera Bread Surprise welcomes guests to our café with warm hospitality and quality ingredients. We serve a variety of menu favorites for breakfast, lunch, and dinner—including fresh coffee, bakery items, salads, soups, and sandwiches—crafted to help you feel good about what you’re enjoying. Whether you’re dining in while enjoying complimentary Wi‑Fi, ordering online for Rapid Pick‑Up, enjoying delivery, or planning catering for a large group, Panera Bread Surprise is here to make your day a little better. Food as it should be.
Taylor, who took our order was so helpful and even suggested we combine our two orders into a pick two in order to save money. G was also helpful and said they would deliver our food even tho we were sitting outside. The person who delivered our food was so cheerful. The manager came out and picked up our dishes when we finished our meal. Overall it was a very pleasant experience and we will definitely return. GREAT customer service!!
AB
AJ Buffa
Mar 2, 2026
2.0
Only ate from here because wife likes $12 sandwiches that cost $2 to make at home and I thought I’d try it again. Order half bbq chicken with half salad. The sandwich had about 2 teaspoons of chicken and a sprinkle of bbq sauce to match it, mostly bread, costs $8!! Come on Panera!!!!! Salad was good, had 3Xs more chicken for $7.
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Nahil
Mar 1, 2026
5.0
I had received a delivery order that while hot caused the tulip cookie to melt. The journey it took for the food to get here was so long that the hot coco turned into ...coco. The soups was like a lukewarm swimming pool in 80 degrees weather. The wrap covering the sandwich was like a wet hug.
Upon calling with sadness, because who wants their hot food cold, Manager Bea understood. She went above and beyond to take care of the matter at hand and with swiftness issued a fresh order to pick up. This was close to closing time. Yet Manager Bea did it anyways. How incredibly thoughtful. You made my night. Thank you Bea!
NK
Nak Kang
Feb 28, 2026
1.0
Probably the slowest groups of employees in the world. Been waiting for an hours….. still waiting.
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