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McDonald's

3.3
(1415 reviews)

Business Details

14553 W Grand Ave, Surprise, AZ
85374, United States
(623) 214-7842
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14553 W Grand Ave, Surprise, AZ
85374, United States

Hours

Monday4:00 AM - 11:00 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 12:00 AM
Saturday4:00 AM - 12:00 AM
Sunday4:00 AM - 11:00 PM

Reviews

3.3
1,415 reviews
5 stars
471
4 stars
245
3 stars
228
2 stars
140
1 star
331
  • RG
    Robert Goolsby
    Mar 25, 2026
    3.0
    Went to try the Big Arch, which is a double quarter pounder with similar toppings to Big Mac but with different but similar sauce and not American cheese. Was what I expected good but not great, was very poorly assembled so eating it was messy. Wouldn't order again.
  • MB
    Mark Brown
    Mar 23, 2026
    5.0
    It's a McDonald's. But the staff does a good job, the seats are nice and clean, the food is warm and the ice cream machine is rarely down.
  • LL
    L
    Mar 21, 2026
    3.0
    First of all, I think removing the long counter and placing kiosks so close to the new 1/4 counters makes no sense. I have also observed through the years many stores struggling to handle the counter, the drive-thru, and the phone. Add to that online, app, delivery, etc., then do the math. For this location, this was maybe my 3rd time. I admit, the specials made me give them another try. The fish sandwiches used to be so very good. These, were about the size and quality of the boxed sandwiches at the "Dollar" stores. So sad. A simple request for plain, with tartar on the side threw them off completely. The double cheeseburger looked nothing like the picture and definitely did not taste like a $7 burger. Very flat and very tiny, and the two together did not fill the bun. I asked for no onions so they gave me no toppings whatsoever. If the fries get any skinnier, they will be the canned ones. They stay hot for only a minute, have too many brown and hard spots, and fall out of the bag. If McDonald's still had the any size for $1 drink special, then at least I would have gotten a complete meal for $15. All I can say is that the food was better than than their competitor who also has a fish special.
  • MB
    Mary K Borsgard
    Mar 17, 2026
    5.0
    We did need to ask for ketchup, however, it was given with no wait. I love their French fries as is!
  • JD
    James Duncan
    Mar 7, 2026
    3.0
    Ordered the new Big Arch burger. Asked for extra crispy onions as well as extra pickles. Burger came with hardly any of either and on top of that the bun was so stale and hard that every time I took a bite everything tried to squeeze out onto my lap. This burger is advertised with white American cheese and mine came with yellow. Disappointed to say the least.

Brand Certified Facts from McDonald's

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Certified April 05, 2026Yext Knowledge Graph
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