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McDonald's

3.1
(2486 reviews)

Business Details

13933 N Litchfield Rd, Surprise, AZ
85374, United States
(623) 544-9535
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13933 N Litchfield Rd, Surprise, AZ
85374, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.1
2,486 reviews
5 stars
795
4 stars
394
3 stars
358
2 stars
234
1 star
705
  • EO
    Ernie Ortiz
    Apr 3, 2026
    1.0
    $84 order missing most of the food (80+ nuggets and fries). Confirmed it was correct before leaving. Waited 23 minutes for a manager (Simone) the next day just to be denied a refund. Was also told the store manager (Josue) was on vacation and wouldn’t be back for 2 weeks. Corporate then closed my case saying I didn’t respond, which is false. Had to go through my bank to get my money back. Didn’t know McDonald’s was in the business of taking people’s money like this. Poor service all around.
  • TS
    T Spano
    Mar 30, 2026
    1.0
    Charged me a dollar and two cents and didn't give me a ranch like I asked them. And I bought something. It's not a good place to get what you want.
  • TA
    Talia Abrams
    Mar 30, 2026
    1.0
    Gave us ( two people ) a difficult time about using our gifted free meal cards from McDonald’s . Would only let us use one and made it a big deal when it’s only two people . Stingy with fast food is crazy . This includes the MANAGER & Drive thru worker
  • DC
    Diane Cecena
    Mar 17, 2026
    1.0
    Would someone tell this McDonald's that it is unacceptable to make your customers drive around and wait for half your meal while half your meal gets cold in your car. Just to say you have great drive through times. Where did customer service go? Been there done that McDonald's. But thanks for the blanket response.
  • AM
    Ahmad Mohammad
    Mar 16, 2026
    5.0
    Oh my God, what a beautiful and kind girl I saw in America serving customers! She was the epitome of humility. She gave me positive energy for my day, and I hope the manager at McDonald's will make her the supervisor in charge of employee and customer affairs and give her a financial bonus as encouragement for her pure, angelic manner, as beautiful as her smile. I will return here despite the distance, just to see the warm welcome and smile of this lovely and kind employee. I hope all employees across America will follow the example of this humble and beautiful girl. She's name Eliana

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day, with some slight variations in delivery and drive-thru service hours.

When is the drive-thru open at this McDonald's?

The drive-thru operates 24/7, open from midnight to 11:59 PM every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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