Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
1,121 reviews
5 stars
631
4 stars
164
3 stars
93
2 stars
61
1 star
172
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the burgers and sides for being fresh and delicious, but there were complaints about undercooked fries and inconsistent breakfast quality.
Service Issues
Many reviews highlighted slow service, order inaccuracies, and unprofessional behavior from staff, particularly during busy times.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.
Customer Service
While some staff were commended for their friendliness and helpfulness, others received criticism for rudeness and lack of attention to detail.
Order Accuracy
Numerous customers reported issues with incorrect orders, particularly with online and curbside pickups.
- NONoah OndyakNov 14, 20251.0It took 40 minutes to get a burger and fries and a kids chicken strip. Was the most bland tasting whataburger I've ever had in my life. NEVER will come back to this location.
- BGBernice GummersonNov 12, 20251.0Went there Wednesday around 1:00 pm ordered Regular with cheese, a jr with cheese, soda fry’s, jr burger was paper thin and cold, fry’s were heat lamp warm. I will never go back there so disappointed
- CCCassiNov 7, 20252.0Ordered a bacon cheeseburger and it came with absolutely no bacon. They asked how much I wanted and ended up giving me none instead. There was 4 tiny chunks of onion on the burger, 1 tomato, and 1 pickle. The chocolate shake I ordered also tasted like Nyquil. I assume the Blackberry flavoring got mixed in with the chocolate flavoring for the shake, but it was gross.
- CBChristina BernerOct 25, 20255.0Stopped for a breakfast sandwich
- JBJesse BanksOct 21, 20255.0Whataburger is one of my go-to spots for a quick and consistent meal. The burgers are better than most other places for the price, and everything is made fresh without taking too long. It’s a great option when you just want a solid burger without overpaying. Also, their sodas are usually spot on with the mix. Half the time I go to other burger places, the drinks are either completely flat or way too fizzy, but Whataburger almost always gets it right.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Surprise, AZ?
Whataburger in Surprise, AZ is open 24 hours a day, every day of the week.
Where is Whataburger located in Surprise, AZ?
Whataburger is located at 13730 N Sarival Ave, Surprise, AZ 85388, USA.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts, made to order with 100% pure beef and fresh ingredients.
Does Whataburger offer vegetarian options?
Yes, Whataburger serves vegetarian options.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments; cash-only is not required.
Does Whataburger offer seating and restrooms?
Yes, Whataburger has seating available and restrooms, including wheelchair accessible restrooms.
Are dogs allowed inside or outside at Whataburger?
Whataburger does not allow dogs inside but allows dogs outside the restaurant.
What interesting places are nearby Whataburger in Surprise, AZ?
Nearby places include Portillo's Surprise (fast food, hot dogs), Costco Wholesale (retail and fast food), and First Watch (breakfast and brunch restaurant).
How can I combine a visit to Whataburger with nearby shopping?
You can enjoy a meal at Whataburger and then shop at nearby stores such as Costco Wholesale, Marshalls, or Burlington, all within the Surprise area.
What nearby restaurants complement a visit to Whataburger?
Nearby dining options include Torchy’s Tacos for Tex-Mex, Sneakybird for chicken and diner fare, and Chick-fil-A for fast food chicken.