Whataburger

3.9
1139 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
13730 N SARIVAL AVE, SURPRISE, AZ
85388, United States

Hours

Reviews

3.9
1,139 reviews
5 stars
640
4 stars
168
3 stars
94
2 stars
62
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly and helpful staff, while others reported slow service and order inaccuracies.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and delicious meals, while others received cold or poorly prepared items.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.

Order Accuracy

Multiple customers reported issues with missing items or incorrect orders, indicating a need for improvement in order accuracy.
  • MS
    marquette smith
    Dec 24, 2025
    4.0
    I love to eat here in Dallas and come here for the first time. It’s not back. But plan to pay. $13 for my meal. They were never less than McDonald and I would return.
  • LM
    Laura Montoya
    Dec 23, 2025
    4.0
    Pretty solid food especially for coming at 3 am for a bite on a Holiday road trip. Would recommend if you're a late-comer.
  • LL
    Liz
    Dec 17, 2025
    1.0
    We went through the drive-thru to grab a quick bite to take home and when we got home we were missing a whole half part of our order. Unfortunately, I'm sure much of the rest of the world has experience. We don't live nearby. This was a quick stop so to have to go all the way back just to pick up half the order was probably more in gas. I did make it back to the store with the receipt and they made everything right and we're extremely pleasant and apologetic about the incident. Would recommend just for customer service and the extra mile they go.
  • JM
    Jason Moynihan
    Dec 16, 2025
    2.0
    The staff was nice and helpful. The restaurant was clean and newer looking. The food however... the burger was falling apart, the cheese was half off the burger. I had to reassemble the burger before I could eat it. The bun and patties tasted old and the patties were room temp. Another typical fast food place where prices have doubled and quality has been cut in half.
  • RT
    Raymond Timonier
    Dec 14, 2025
    4.0
    I haven't been to a Whataburger since I was a teenager in the seventies. The burger was good but not as I remember it as a teen. The restaurant was clean. The staff were friendly and courteous and the atmosphere was good

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Surprise, AZ?

Whataburger in Surprise, AZ is open 24 hours a day, every day of the week.

Where is Whataburger located in Surprise, AZ?

Whataburger is located at 13730 N Sarival Ave, Surprise, AZ 85388, USA.