Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 16346 W Pat Tillman Blvd in Surprise. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several customers complained about cold food, stale taco shells, and overall poor food quality, with some expressing concerns about food safety.
Cleanliness
The dining area was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Staff Attitude
While some customers noted friendly staff, many others reported unprofessional behavior and a lack of attentiveness from employees.
RK
Rich Kellar
1 day ago
1.0
Mobile ordering is a complete joke. One might think when they tell you order will be ready in 25 minutes you could go and pick it up then move on.. Not once have I seen that happen. Barely get acknowledge at the front counter when you ask they tell you it will be 10 minutes then 20 minutes later they start to make it.. Come on its a mobile order.
OS
Oscar Soliz
1 day ago
5.0
Love my taco bell to bad they discontinued the (chilli cheese burritos) those were the best.
"NEED TO BRING THEM BACK!!!"
BJ
B. Paul Murphy Jr
1 day ago
1.0
Holy crap - how do you literally make your food - two soft tacos and two burritos - and the food was absolutely COLD inside. not warm. not mid. COLD! And it is only a seven minute drive. In the chicken burrito there was all vegetables and literally two pieces of chicken. It seriously isnt that hard - it really isnt - 2.2 overall stars is a little high for this place. Manager - do your job - good Lord the ineptness is insane.
KL
Kristin Luttrell
2 days ago
5.0
I can't speak for all the negative reviews, but we've always had good experiences at thos location. Since they opened last year, I've only had one incorrect order, but the manager, Tino, more than made up for it.
NB
Nevaeh Beebe
Nov 10, 2025
1.0
All of the tacos aren't even tacos, there's barely anything inside the tortillas. We tried to call and complain and instead of offering us help because we were upset we got yelled at back and they want to use personal numbers to call us back after we complained. This store needs to find some new people to run it, of course im going to call and complain about my food after paying $25 for it
What are the regular operating hours for Taco Bell at 16346 W Pat Tillman Blvd?
Taco Bell is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Fridays and Saturdays.
Does this Taco Bell location offer drive-through service?
Yes, there is a drive-through available during regular operating hours.
What types of payment does Taco Bell at this location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What menu options are available at this Taco Bell?
Menu options include tacos, burritos, nachos, quesadillas, bowls, sides and sweets, drinks, combos, group menus, value menus, vegetarian menu, and breakfast items.
Can I order food online or via a mobile app for pickup or delivery?
Yes, you can place orders online or through the mobile app for pickup or delivery.
Is Taco Bell at 16346 W Pat Tillman Blvd family-friendly?
Yes, this location welcomes families and children, offers seating, and has restrooms available.
Are there any coffee options available at this Taco Bell?
Yes, this Taco Bell serves coffee and also offers breakfast, lunch, dinner, and desserts.
What nearby places can customers visit along with Taco Bell?
Customers can visit BBQ - 163 for additional dining, Academy Bank for banking needs, and Tropical Smoothie Cafe for smoothies after their meal.
How can nearby Starbucks locations help Taco Bell customers?
Nearby Starbucks locations can provide coffee or bakery items before or after visiting Taco Bell, making it convenient for coffee lovers in the area.
What other complementary services are close to Taco Bell?
Nearby services include Great Clips for haircuts, Fry's Pharmacy for health needs, and Noble Nails & Spa for beauty treatments, making it convenient to combine errands with dining.