Subway

3.4
333 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Surprise Subway® Restaurant at 17019 W Greenway Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17019 W Greenway Road, Surprise, AZ
85379, United States

Hours

Reviews

3.4
333 reviews
5 stars
139
4 stars
56
3 stars
33
2 stars
24
1 star
81

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing ingredients and wrong items.

Kiosk Experience

The transition to kiosk-only ordering has led to confusion and dissatisfaction among customers, with many preferring to order in person.

Customer Service

Feedback indicates poor customer service experiences, including rude staff and lack of responsiveness from management.

Food Quality

Several reviews mentioned issues with food quality, including stale ingredients and poorly made sandwiches.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions.
  • TS
    Todd Sap
    6 days ago
    1.0
    I see why this shop has a 3.5 star if this is the meat you put on a sandwich. Literally 5 small pieces on 6 inches. I asked for lettuce and pickles. He put 3 pickles and hardly any lettuce. The big redhead guy is who served me. He was rude and very short. Zero personality.
  • EF
    Eric Fauls
    Nov 17, 2025
    1.0
    We picked up sandwiches on the way to the Cardinals game. I appreciate the convenience, but my sandwich was terrible. There is always gobs of mayo. There was 1 slice of roast beef & it had a pink sheen to it, which made me lose my appetite.
  • DM
    Dennis Murphy
    Oct 5, 2025
    1.0
    Ordered 3 subs online, picked them up and all 3 subs were doused with salt and pepper…..extreme salt and pepper. Seemed on purpose for whatever reason. I called and asked for the manager….who supposedly wasn’t in at the time. Guy on the phone didn’t give a care, kept having me repeat my phone number, as if he couldn’t take down a number. Never got a call back. No skin off their back. Truly amazing how a sandwich prepper can destroy all 3 subs with salt and pepper. October 5th, 2025. 1:45ish, pm. Ridiculous.
  • SN
    Sarah Nevarez
    Sep 13, 2025
    1.0
    We came in last night about 7pm and ordered two subs and 2 chips. Went home and ate it. My daughter has been throwing up all morning and I have had problems with my stomach and diarrhea. Something isn’t right from here.
  • GH
    Gilbert Hernandez
    Sep 7, 2025
    5.0
    Great service at this location. Very clean and modern. The kiosks were installed here but I like to order my sandwich the old fashioned way. Staff is friendly, patient, and helpful. This is the most convenient location to my house so I’ve been coming here for a while. Parking is sometimes not easy to find right outside but it is worth a few extra steps to eat here.

Frequently Asked Questions About Subway

Where is Subway located in Surprise, AZ?

Subway is located at 17019 W Greenway Road, Suite 113, Surprise, AZ 85379.

What are the operating hours of Subway at 17019 W Greenway Road?

Subway operates from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 9:00 AM to 10:00 PM on Sunday.