Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surprise Subway® Restaurant at 15423 West Waddell Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; some employees received praise for their friendliness and efficiency, while others were criticized for rudeness and poor service.
Food Quality
While many customers enjoyed the food and found it fresh, there were numerous complaints about incorrect orders, overcharging, and unsatisfactory food preparation.
Cleanliness
The cleanliness of the restaurant is a significant concern, with multiple reviews highlighting dirty conditions in both the dining area and restrooms.
Staff Attitude
Several reviews noted that staff members often appeared disinterested or rude, impacting the overall customer experience.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect sandwich preparations.
CA
Caden Arnold
Feb 13, 2026
5.0
Told Dylan to make me a sandwich because I did not know what I wanted. He made a good one, oil was a good choice.
CM
Crystal Mangus
Dec 12, 2025
5.0
5 stars to Jeff!! He not only made our sandwiches to perfection, but he made sure everyone had a positive experience from the minute we all walked in. It was easy to tell he was running a one man show. Just want to make sure he knows his attention to what we wanted and excellent customer service was very much appreciated!
AA
Angie
Dec 3, 2025
1.0
Ugh, their customer service was awful. They totally messed up my order, touched my sandwiches with their bare hands, and then wouldn't remake it or give me a refund. The girl at the counter was super rude too. I'm never going back there, and as a manager from a Phoenix location, I reported them.
DG
Dan Gorman
Nov 23, 2025
5.0
Cleanest Subway I’ve ever been in. Food was amazing. The employees working were friendly and helpful.
HS
Heather S
Nov 13, 2025
5.0
This location is the best. Came in for 22 meals at 8 am. Left at 820 am. Everyone was super nice.
Subway is located at 15423 West Waddell Road, Suite 105, in Marley Park Plaza, Surprise, AZ 85379, USA.
What are the operating hours for Subway at Marley Park Plaza?
Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 10:00 PM.
Does Subway at Marley Park Plaza offer delivery services?
Yes, Subway offers delivery services for your convenience.
Can I dine in or get takeout at this Subway location?
Yes, this Subway location offers dine-in and takeout options.
Is catering available at Subway in Marley Park Plaza?
Yes, Subway provides catering services to help with your event needs.
What meals are served at Subway Marley Park Plaza?
Subway serves breakfast, lunch, and dinner meals.
How can I place an order for pickup or delivery at Subway Marley Park Plaza?
You can order quickly and easily through the Subway app or online menu available at https://subway.com/en-us/restaurant/52091-0/menu/
What are some nearby dining options besides Subway at Marley Park Plaza?
Nearby dining options include Little Caesars Pizza for pizza lovers, Baskin-Robbins for ice cream and smoothies, and Royal Boba Tea for bubble tea and smoothies.
Are there any nearby shopping options near Subway Marley Park Plaza?
Yes, nearby shopping includes Modern Blend Boutique and Saintsinnersociety for women's clothing and fashion accessories.
What other services are close to Subway at Marley Park Plaza that could be helpful?
Nearby services include My Surprise Nail Spa for beauty treatments, Chevron gas station and convenience store, Chase Bank for financial needs, and The Office Toolbox for notary and shipping services.
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