Subway

4.1
192 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surprise Subway® Restaurant at 15508 W Bell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15508 W Bell Rd, Surprise, AZ
85374, United States

Hours

Reviews

4.1
192 reviews
5 stars
115
4 stars
34
3 stars
19
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Larkin, Addison, and others, highlighting their positive interactions.

Food Quality

While some customers enjoyed fresh and well-made sandwiches, others reported issues with stale bread and incorrect orders.

Cleanliness

The location received high marks for cleanliness, with several reviews noting it as one of the cleanest Subway restaurants.

Service Speed

There were mixed reviews regarding service speed, with some customers experiencing long wait times due to understaffing, while others noted quick service.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing instances of perceived price gouging and high costs for sandwiches.
  • AH
    Antonio Hess
    Oct 23, 2025
    5.0
    The subway employee named Larkin, has phenomenal customer service Make’s me really wanna come back to this subway, she made our sandwiches with love and care, I live right around the corner from this location and because of Larkin I’ll be back 🔥
  • SW
    Savanah Whitley
    Jul 30, 2025
    5.0
    I had an awesome experience at Subway thanks to Addison! From the moment I walked in, she greeted me with a big smile and great energy. She was super friendly, patient, and really paid attention to every detail of my order. The sandwich was made perfectly and exactly how I wanted it. Addison even gave great suggestions on what sauces would go best together. You can tell she takes pride in her work and cares about the customers. Without a doubt one of the best experiences I’ve had at Subway.
  • JS
    Julie Sanchez
    Jul 30, 2022
    5.0
    I ordered online, when I got there they were just starting the order although I received a text stating my order was ready. Thank goodness they were just starting the order, the online order was completely wrong! Thet were extremely nice and changed things to the way it was supposed to be. The sandwiches were perfect!!! AMAZING service!!
  • ME
    Matt Esco
    Jul 27, 2016
    3.0
    Its subway nothing special here.... Not sure why its subway eat fresh when i all comes pre pakaged or frozen.... But hey better for u than most fast food joints....

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Grand Bell Pavilions in Surprise, AZ?

Subway at Grand Bell Pavilions is open daily from 8:00 AM to 10:00 PM.

What types of meals does this Subway location serve?

This Subway location serves breakfast, lunch, and dinner.