Subway

4.1
192 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Surprise Subway® Restaurant at 15508 W Bell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15508 W Bell Rd, Surprise, AZ
85374, United States

Hours

Reviews

4.1
192 reviews
5 stars
115
4 stars
34
3 stars
19
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Larkin, Addison, and others, highlighting their positive interactions.

Food Quality

While some customers enjoyed fresh and well-made sandwiches, others reported issues with stale bread and incorrect orders.

Cleanliness

The location received multiple compliments for being clean and well-maintained, contributing to a pleasant dining experience.

Staffing Issues

Several reviews mentioned understaffing leading to slow service, particularly during busy times, which affected customer satisfaction.

Pricing Concerns

Customers expressed dissatisfaction with high prices and perceived price gouging, impacting their overall experience.
  • AH
    Antonio Hess
    Oct 23, 2025
    5.0
    The subway employee named Larkin, has phenomenal customer service Make’s me really wanna come back to this subway, she made our sandwiches with love and care, I live right around the corner from this location and because of Larkin I’ll be back 🔥
  • SW
    Savanah Whitley
    Jul 30, 2025
    5.0
    I had an awesome experience at Subway thanks to Addison! From the moment I walked in, she greeted me with a big smile and great energy. She was super friendly, patient, and really paid attention to every detail of my order. The sandwich was made perfectly and exactly how I wanted it. Addison even gave great suggestions on what sauces would go best together. You can tell she takes pride in her work and cares about the customers. Without a doubt one of the best experiences I’ve had at Subway.
  • VG
    vik g
    Jul 7, 2025
    5.0
    Larkin was amazing. Best subway employee I've ever dealt with. Deserves a raise for great customer service when we came in at the end of the night
  • LM
    les milligan
    Apr 14, 2021
    1.0
    Terrible It took to long understaffed and the app would not open up to get a discount

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Grand Bell Pavilions in Surprise, AZ?

Subway at Grand Bell Pavilions is open daily from 8:00 AM to 10:00 PM.

What types of meals does this Subway location serve?

This Subway location serves breakfast, lunch, and dinner.