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Subway

4.0
(301 reviews)

Business Details

13954 W Waddell Rd, Surprise, AZ
85379, United States
(623) 975-6175
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surprise Subway® Restaurant at 13954 W Waddell Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13954 W Waddell Rd, Surprise, AZ
85379, United States

Hours

Reviews

4.0
301 reviews
5 stars
168
4 stars
60
3 stars
23
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and poor handling of complaints.

Food Quality

Many customers enjoyed the fresh and tasty food, but there were complaints about stale bread and incorrect orders.

Speed of Service

Several reviews highlighted slow service, with long wait times for sandwich preparation and issues with online orders.

Cleanliness

The location was generally noted as clean, but some customers mentioned unclean tables and a need for better maintenance.
  • CB
    Cherish B
    2 days ago
    5.0
    Viola was GREAT!!
  • ST
    Stacey T.
    5 days ago
    1.0
    When we walked in, my family and I. The two girls that was there ignored us and took at least a minute to serve us. Then when I asked for a different piece of bread, because I said it looked burnt. The girl said it's the seasoning. I asked her for another piece. She rolled her eyes at me. If you going to work in hospitality, you're going have to learn to help customers for a simple fix. I usually come to this Subway and have no problems. But today was pretty bad service.
  • MR
    Michael Retamoza
    Feb 5, 2026
    1.0
    I found bone fragments in my chicken sandwich, and when I called the store, I overheard an employee telling the manager to hang up
  • MM
    MKS
    Oct 2, 2025
    5.0
    I come here for lunch often, and the food is always delicious. The service is consistently excellent, too. Carol is always working hard and goes above and beyond to make sure customers are happy. Highly recommend. 10/10!
  • CE
    Carol English
    Oct 1, 2025
    5.0
    Service is excellent and the quality of the fresh sandwiches are terrific. They have a incredible fresh fit menu with 50% more protein.

Frequently Asked Questions About Subway

What are the business hours of Subway at 13954 W Waddell Rd?

Subway is open Monday to Thursday from 7:00 AM to 10:00 PM, Friday and Saturday from 7:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway offers catering services to help with your event needs.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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