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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Surprise, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 17181 West Greenway for the ultimate SONIC experience!
Customers reported inconsistent food quality, with some items being overcooked or not meeting expectations.
Service Issues
Many reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.
App Functionality
Several customers experienced issues with the app, including it being down or not functioning properly.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
Value for Money
Customers expressed mixed feelings about the value of the food relative to its price.
JM
Jeff Moehr
2 days ago
4.0
Always cordial workers to greet you. Although on my last visit there was an employee speaking to a guest who must have been a friend and he was obnoxiously loud and cursing and the guy in the vehicle was cursing as well and my young son was with me. I had to turn up my radio to drown it out. Then he was out there so long another employee who looked annoyed asked him to come back in and he waived her off and spent another 5 minutes out there.
MF
Matthew Fox
Dec 31, 2025
5.0
Quick and easy service as always! I ordered ahead of time and they had it out in no time!
CH
Courtney Hoit
Dec 18, 2025
5.0
Very clean. Waitress was very polite and happy and thanked me for the tip. My soda was at the end of the line and they fixed it very quickly and politely.
SH
Susan Harms
Dec 10, 2025
5.0
Onion rings were a little overcooked. The rest of the food was delicious 😋
SS
Scott
Dec 2, 2025
3.0
It appears this Sonic has stopped accepting APP ordering, last two times I ended up in the buffering loop of death, I also noticed the stall numbers were removed so you couldn't check in even if it was working. Sad. I've come here quite often over the years. The app was great, was easy to leave a tip without carrying cash. Probably won't be back, who wants to push a red button that 100 other people have touched previously. Gross.