Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Surprise, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Surprise pizza for any occasion. Call us for pizza delivery in Surprise or stop by 16860 W WADDELL for carryout to order the best pizza in Surprise, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.5
177 reviews
5 stars
83
4 stars
22
3 stars
14
2 stars
16
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong toppings and missing items.
Delivery Issues
Several reviews mentioned long delivery times, cold food upon arrival, and problems with delivery tracking.
Food Quality
While some customers enjoyed the taste of the pizza, others complained about undercooked or burnt pizzas.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the pizza is overpriced for the quality received.
- CCCorinneOct 28, 20254.0Hey Papa John’s, Just wanted to flag something shady on your checkout system. I ordered using one of your specials…total came to about $25 after discounts. But when I went to tip, your app suggested “15%,” which turned out to be based on the pre-discount price of $47. That’s not a 15% tip. That’s misleading. Most customers are in a rush and trust those buttons to reflect what they’re actually paying, not some inflated pretend total. It’s a sneaky move and feels like a cash grab, which isn’t exactly great for customer trust. I think if a company’s confident in its product, it doesn’t need to trick people into over-tipping. Maybe take a look at how that’s set up, because this isn’t a good look.
- LHLouis HoenigerOct 19, 20252.0Double check you order here. Got home with a pepper that was clearly bitten and they wouldn't do anything about it.
- ZRZachary RodriguezJul 12, 20253.0I think Papa John's pizza is over priced for lower mid tier pizza and is only here for last minute pizza request if im really that hungry for pizza. I have no idea why there pizza cost so much for lower mid tier pizza
- JRJose RuizJul 3, 20251.0Employees spent at least 10 minutes talking in the back before acknowledging anyone was upfront . Not reason for ordering ahead of time just to wait even longer past the pickup time because the employees are too busy talking
- AVAnjelica VegaJun 7, 20253.0suspicious ?
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Surprise, AZ?
Delivery is available Monday through Wednesday and Sunday from 10:00 AM to 11:30 PM, and Thursday through Saturday from 10:00 AM to 12:30 AM.
Can I order pizza for carryout at this location?
Yes, you can order pizza for carryout during the same hours as delivery, typically from 10:00 AM to 11:30 PM or until 12:30 AM on weekends.
Does Papa Johns Pizza offer no-contact delivery?
Yes, they provide no-contact delivery service for your safety.
What kind of food can I order at Papa Johns Pizza in Surprise?
You can order pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
How can I place an order for delivery or carryout?
You can order online through their website or mobile apps. Delivery orders can be placed at their delivery menu URL, and carryout orders at their carryout menu URL.
Where is Papa Johns Pizza located in Surprise, AZ?
It is located at 16860 W Waddell, Surprise, AZ 85388, USA.
Are there any nearby places I can visit before or after dining at Papa Johns Pizza?
Yes, nearby places include Mesquite Fresh Street Mex for Mexican food, Chipotle Mexican Grill for Tex-Mex dining, and Panda Express for Asian cuisine. You can enjoy a variety of meals before or after your visit.
Is there convenient shopping for mobile phones near Papa Johns Pizza?
Yes, nearby mobile phone stores include T-Mobile Authorized Retailer, Verizon, Victra — Verizon Authorized Retailer, and GoWireless Verizon Premium Retailer, making it easy to handle phone or plan needs close to your pizza stop.
What are some nearby health services if I need medical care around the area?
Nearby urgent care clinics include HonorHealth FastMed Urgent Care, HonorHealth Medical Group - Surprise - Primary Care, and MedPost Urgent Care of Surprise, providing convenient options for health care.
Where can I go for automotive services near Papa Johns Pizza?
Nearby automotive services include Big O Tires for tire and repair needs, Super Star Car Wash for auto detailing, Surprise Ford for car sales and parts, Ford Parts store, Link up with Lin dealership, and Surprise Arizona Used Cars.