Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Surprise is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,021 reviews
5 stars
518
4 stars
188
3 stars
86
2 stars
75
1 star
154
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold meals, small portions, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including indifferent staff, long wait times, and mistakes with orders.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Value for Money
Many customers felt that the prices were too high for the portion sizes and quality of food received.
- IEIsabella Essence3 days ago5.0Azzo is great! Made me feel at home and could enjoy my time here visiting from out of state
- MLMegan Lynn4 days ago5.0Decent fresh food
- DGDwonn GiesbrechtJan 1, 20265.0Avocado toast and coffee!!
- MMmelissaDec 31, 20251.0Where shall I start?! One of the employees, a guy was wearing long polished nails. FYI-when working with food your nails are suppose to be short and free of color. The food was cold and gross. Hopefully, they get inspected by the health department soon.
- NLNoodles LolDec 17, 20251.0I recently visited Panera Bread at this location with high expectations, especially because of an amazing experience at another branch, where I had the best sandwich of my life and wonderful service. Unfortunately, this visit was disappointing. The food quality was not up to par; my sandwich tasted off and left me feeling nauseous throughout the night, causing me to lose sleep. My husband, who was driving, also noticed cleanliness issues in the kitchen and was not impressed with his meal either, stating he would rather go elsewhere. Additionally, the service was not as friendly or attentive as at the other location. The young female staff member at the drive-thru had an attitude that impacted our experience. Of course, experiences may vary for others, but this was our specific visit. I felt bad leaving a negative review, but honest feedback is important. Given this experience, I don’t plan on returning to this location. I hope this helps the restaurant improve for future visits.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Surprise accept reservations?
No, Panera Bread in Surprise does not accept reservations.
What are the operating hours of Panera Bread in Surprise?
Panera Bread in Surprise is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread in Surprise offer delivery service?
Yes, Panera Bread in Surprise offers delivery service daily during its operating hours.
Can I order online for pickup or delivery at Panera Bread in Surprise?
Yes, you can order online using the Rapid Pick-Up service or for delivery through their website or app.
What types of meals are served at Panera Bread in Surprise?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment methods does Panera Bread in Surprise accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What special menu items and food categories does Panera Bread in Surprise offer?
They specialize in You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What nearby restaurants can I visit around Panera Bread in Surprise for other dining options?
Nearby dining options include Red Robin Gourmet Burgers, Donatos Pizza, Carrabba's Italian Grill, Chipotle Mexican Grill, Cold Stone Creamery, and Jersey Mike's Subs.
Are there any nearby salons or spas near Panera Bread in Surprise if I want to relax before or after dining?
Yes, Attitudes Salon & Day Spa and Blazn Brows are nearby for beauty and spa services.
What convenient stores or service locations are near Panera Bread in Surprise?
Nearby convenience and service locations include Circle K, Corner Store, Bitcoin Depot ATM, FedEx Office Print & Ship Center, and Lisa Grant State Farm Insurance.