Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Surprise on Grand Ave and Parkview Place between Walgreens and Trader Joe's.
Numerous customers praised the exceptional service provided by various servers, particularly Lori, Stephanie, and Tiffany, highlighting their attentiveness and friendliness.
Food Quality
While many reviews complimented the food as delicious, there were some criticisms regarding the quality of specific dishes, such as steaks being overcooked or chewy.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some customers enjoying the ambiance while others noted it was too hot or cold.
Customer Experience
Overall, many customers expressed a strong desire to return due to the positive experiences facilitated by the staff, particularly Lori, who was frequently mentioned as a standout server.
LW
L. Michael Wells
1 day ago
2.0
Ordered to be delivered by DoorDash. Delivery was timely. Mac n cheese and broccoli with cheese were quite good...still hot. Dinner salad was good as was cheesecake, although dressing for salad and berry sauce for cheesecake were EXTREMELY skimpy. My biggest issue is with the steak. I ordered the 15 Oz Delmonico-cut Ribeye, which is my favorite cut. Ordered it medium rare and received it closer to well-done....and not in a good way. You'd expect a restaurant with "Steakhouse" in it's name would recognize the sacrilege of dessicating a perfectly good steak to shoe leather! There are 2 other Steakhouses within a half mile radius and apparently I chose the wrong one. The 2 stars are for the sides...if it were based on the steak it would be non-existent.
JC
Jackie Crofts
Nov 14, 2025
1.0
Just No. We've not been in many years & I would say the food is terrible, no longer good value for money & they have not even 1 Australian beer on tap! They said my Victorian Barrel steak was hand crafted by them 🤣🤣😭 just stop making terrible excuses & stop flattening the steaks that's not how you cook it to temperature.. My goodness just terrible. We will not be back to any outback it felt like we were being up sold on every interaction with the waitress.
LL
L
Nov 13, 2025
4.0
On Veterans Day this wonderful establishment honors those who have, and currently serving in the US Armed Forces. This year, the offer was a 3 course meal. The included desert was cheesecake. If you are a fan, it was fantatic. However, if you cannot indulge in, or don't like cheesecake, there was No Substitution!!
I would have given all fives were it not for that. The half hour wait was not bad considering the turnout. I hope that they kept a record of the amount of meals served because it is deserving of recognition. They did a good thing.
KS
Kira Sic
Nov 10, 2025
5.0
Delicious! If you are going to outback you have to get the blooming onion. We decided to share a ribeye and choice of shrimp entrée. For the shrimp we chose the coconut shrimp, which was good but the breading was a bit on the soft/mushy/undercooked side. The steak was cooked perfectly, a little under seasoned, which I prefer over too salty. You can always add more salt if needed. The service was fantastic, she was very attentive and friendly. We sat in the bar area. The food and service is constant, which makes it an easy choice when deciding where to go for dinner. I of course had to get a cocktail, I chose the raspberry lemon drop. It was a little bitter so for my second drink I went with a classic dirty martini. Perfection!
TS
Twilla Saul
Nov 8, 2025
5.0
We had such a great experience at Outback! Our waitress, kaitlin was absolutely wonderful, friendly, attentive, and made sure everything came out just right. She checked in often without being intrusive and went above and beyond to make our meal enjoyable.
I also want to recognize Michelle the manager on duty, who stopped by our table to make sure everything was perfect. It’s clear the team here really cares about their guests and takes pride in great service.
Thank you both for making our night special! We’ll definitely be coming back.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Surprise?
Outback Steakhouse is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse has a gluten-free menu available. You can view it online to see recommended items for gluten intolerance.
What types of meals are served at Outback Steakhouse, Surprise?
They serve lunch and dinner, featuring juicy steaks, cocktails, and Australian-inspired American cuisine.
Can I order food for delivery or pickup at Outback Steakhouse?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a dress code to dine at Outback Steakhouse?
The dress code is casual, so you can come as you are for a comfortable dining experience.
What payment methods does Outback Steakhouse accept?
They accept American Express, cash, Mastercard, and Visa payments.
Does Outback Steakhouse offer seating and accommodation for families and those with disabilities?
Yes, they have seating available, welcome families, provide high chairs, and have wheelchair accessible entrances, parking, seating, and restrooms.
Are there any nearby landmarks to help find Outback Steakhouse in Surprise?
Outback Steakhouse is located on Grand Ave and Parkview Place, between Walgreens and Trader Joe's, which can help you easily find the restaurant.
What other dining options are near Outback Steakhouse in Surprise?
Nearby dining options include Texas Roadhouse, a steakhouse and American restaurant, and Lucky House, an Asian and Chinese restaurant, for a variety of meal choices.
Are there any useful services near Outback Steakhouse that customers might visit?
Yes, customers can visit nearby Walgreens for pharmacy needs or Trader Joe's for organic groceries, making it convenient to combine errands with dining at Outback Steakhouse.