McDonald's

3.2
33 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17080 W Waddell Rd, Surprise, AZ
85388, United States

Hours

Reviews

3.2
33 reviews
5 stars
14
4 stars
3
3 stars
2
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1 star
10
  • VS
    Victoria Stroub
    Jan 5, 2026
    1.0
    I don’t expect much from McDonalds but to wait over 25 minutes (in the drive thru line) for a burger that wasn’t even fully cooked and cold fries is extremely disappointing.
  • SC
    Sue Coscino
    Jan 5, 2026
    3.0
    It's a new location and they have a long way to go to be up to standards of the mcds I know... Food wasn't fresh... Ask them to make whatever you order fresh. The kids working there are absolutely clueless, hope you don't have questions... If so talk to a manager for answers. Every time I've been to this location, they've messed up my order, had no clue how to make my coffee drink, even after I explained. If your having a bad day, go to a different location or your day will get worse coming here. Give them some time to figure it out. The kids need more supervision and training for sure.
  • TJ
    Tom Johnson
    Jan 4, 2026
    1.0
    No refill station in dining room. I boycott all McDonald’s that do not have a soda fountain available for easy refills and so should everyone else.
  • WP
    Wayne Powers
    Dec 24, 2025
    5.0
    11:30pm. I work all around phx and have had many different locations of mcdonalds... this by far was my best order. Fries hot. Cheese melted. My hot n spicy was temp hot it burnt my mouth. People complaining about how their special order of extra crispy nuggets ( special order nuggets at McDonald's come on now ) probably held up the line and made other bad reviews. Its mcdonalds. Its fried. Its gonna be somewhat soggy. Sheeeeesh
  • SF
    Sandi F
    Dec 14, 2025
    1.0
    Terrible. Not many tables inside, most were dirty. Employees hard to find, not helpful, and overall slow. This is no longer fast food and tastes generic. For a new location, it was a great disappointment. Huge south windows with no shades on any of them. It's hot in there. No menu board. Mostly kiosk ordering, but the one we used the payment box didn't work, so we had to find an employee to pay at main register. Not a huge McDonald's fan, and this experience solidified it. I won't be back.