Brand Certified
Five Guys
4.1(948 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
13714 West Bell Road, Surprise, AZ
85374, United States
Certified by Five Guys • Feb 22, 2026
(623) 975-4275
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/13714-west-bell-road
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13714 West Bell Road in Surprise is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.1
948 reviews
5 stars
544
4 stars
188
3 stars
91
2 stars
49
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the burgers and fries for their taste and freshness, but there were complaints about inconsistency and some poor experiences.
Service
Service was generally described as friendly and efficient, though there were instances of poor customer service and order mistakes.
Pricing
Many customers found the prices to be high relative to the quality and portion sizes of the food.
Cleanliness
The restaurant was noted for being clean, but some reviews mentioned issues with dirty tables and outdoor seating.
- CCCarl ClicquotJan 4, 20264.0Great tasting, made to order beef burger and fresh fries! None better!
- RCRyan CollinsJan 2, 20265.0Friendly service. The burger was hot and the fries were perfect!
- BPBrandon PickettJan 1, 20264.0I thought this was gonna be an average burger but I was pleasantly surprised. The burger had great flavor and what tasted like fresh ingredients. The fries were seasoned well and had a nice crispiness to them. The shake was also very good. The staff were professional and efficient. The atmosphere was very laid back which was nice. The price stops me from making this a consistent stop. $28 for double bacon cheeseburger, fry and sub a shake. 3*** = Good but no separation from similar restaurants 4**** = Set themselves a part with quality food and I want to go back. 5*****= You have to go out of your way and make a special trip to try the deliciousness that is there!
- RCRosa Gloria CastilloDec 24, 20251.0Pésimo pero pésimo servicio de la cajera hasta el apetito perdí y solo vi comer a los demás que acompañaba.
- BWBen WoodsDec 17, 20255.0Best hamburgers ever. Fries are ridiculously good as well. Have to hit this place at least once a week
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 13714 West Bell Road in Surprise accept reservations?
No, Five Guys at this location does not accept reservations.
What are the opening hours of Five Guys in Surprise?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online via their delivery website.
Can I customize my burger and milkshake at this Five Guys location?
Yes, there are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations available.
What payment options are accepted at Five Guys in Surprise?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys in Surprise wheelchair accessible and does it have child-friendly amenities?
Yes, the restaurant has wheelchair accessible entrances, restrooms, and provides high chairs for children. It also welcomes children.
Are there other dining options near Five Guys at Surprise Town Center?
Yes, nearby you can find Starbucks for coffee, Chick-fil-A for chicken, IHOP for breakfast and brunch, Pizza Hut for pizza, and Jack in the Box for fast food.
Where can I grab a coffee before or after dining at Five Guys in Surprise?
Starbucks is located nearby at Surprise Town Center and is a great option for coffee before or after your meal at Five Guys.
What shopping options are available near Five Guys at 13714 West Bell Road?
Nearby shopping includes The Vitamin Shoppe for health supplements, Pier 1 Imports for home decor, Burlington for clothing, Michaels Stores for arts and crafts, and Pure Patio for furniture.
Are there any medical or dental services close to Five Guys in Surprise?
Yes, nearby are Westwind Dental Surprise, Emergency Dentist 24/7, Renew Smiles Dental Implant Center, Suncoast Dental, and Dr. Eric Le & Associates optometry clinic.
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