Brand Certified
Dunkin'
3.5(793 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
17031 W Bell Rd, Surprise, AZ
85374, United States
Certified by Dunkin' • Feb 22, 2026
(623) 214-0516
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Surprise, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
793 reviews
5 stars
331
4 stars
135
3 stars
97
2 stars
58
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or inattentive staff, while a few mention friendly and welcoming employees.
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong selections, leading to frustration and dissatisfaction.
Product Quality
Several reviews noted that the quality of donuts has declined, with mentions of stale products and limited availability of popular items.
Cleanliness and Atmosphere
There are mixed reviews regarding cleanliness, with some customers praising the organization and cleanliness of the store, while others reported unsanitary conditions.
Speed of Service
Many customers expressed dissatisfaction with slow service, particularly in the drive-thru, with long wait times being a common complaint.
- ESemma sanchezFeb 19, 20261.0horrible customer service. i'd rather make the drive and go to the one on litchfield and Waddell.
- LLLeslie LylesFeb 14, 20265.0Diana was such a gem! I had a hard time deciding on a drink and she explained it to me and even made me a small sample that I could try before I ordered. Great customer service!
- CHcynthia harrisonJan 16, 20261.0The only thing they got right was grabbing our donuts and getting it right the first time. Made 2 of my drinks wrong, took forever, saw one worker barely have her shoes on while being on her phone when there’s a long line of customers and had attitude. I could barely hear the girl at the register and had no idea what I was talking about but still put in my order wrong. She was also very slow and so were 2 other girls. There were only two girls that were working fast and didn’t have attitude. One girl employee couldn’t even read the order all she said was “here’s an order for….somebody I don’t know.” She could have read the order and she also threw a box of donuts on the counter. I was watching for a while and they also threw away so many drink orders they got wrong.
- LRLuke RossJan 11, 20261.0Very rude employees who act like customers are bothering them or that taking an order is an inconvenience.
- KNKayla NicoleJan 5, 20265.0The employees are super friendly and welcoming! I love how clean and organized this Dunkin' is, 🙌 definitely my go to place for coffee and donuts. 🩷🧡
Frequently Asked Questions About Dunkin'
What are the standard operating hours for Dunkin' in Surprise, AZ?
Dunkin' in Surprise, AZ is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides delivery service and curbside pickup to meet your convenience needs.
What seasonal drinks are currently featured at Dunkin' in Surprise, AZ?
They offer the new Cookie Butter Cloud Latte and Berry Sangria Refresher, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on Apple and Android devices or via their website order link.
What meals does Dunkin' serve at this Surprise location?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Is there a drive-thru available at this Dunkin' in Surprise?
Yes, this Dunkin' offers a drive-thru service for quick and convenient pickup.
What types of food and drinks specialize Dunkin' in Surprise, AZ?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Which nearby places can I visit before or after going to Dunkin' at 17031 W Bell Rd?
You can visit Starbucks coffee shops nearby for alternate coffee options, or enjoy a meal at Zenshi Handcrafted Sushi. For errands, financial services like H&R Block or U.S. Bank branches are close by. Beauty services including Pretty Nails & Spa and Fantastic Sams hair salons are also nearby.
Are there grocery stores near Dunkin' in Surprise for convenient shopping?
Yes, Safeway supermarkets and the WinCo grocery store are located nearby, making it easy to grab groceries during your visit.
What transportation or convenience services are close to this Dunkin' location?
Nearby services include the Safeway Fuel Station for gas, and Redbox kiosk for rentals. If you need banking or money transfer, U.S. Bank and Western Union are close by.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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