Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Surprise, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
780 reviews
5 stars
326
4 stars
134
3 stars
96
2 stars
57
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of accountability.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail.
Product Availability
Customers frequently noted that the store was out of popular items, including donuts and drinks, leading to disappointment.
Cleanliness and Atmosphere
Several reviews mentioned unsanitary conditions and a messy environment, impacting the overall experience.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the coffee and certain items, while others complained about stale or poorly made donuts.
- KBKacee Bock2 days ago4.0Ordered donuts and a coffee through door dash. Donuts seemed a little drier than normal but the caramel macchiato was especially good.
- TBtiffany bourquinNov 8, 20251.0They stopped selling their signature crème filled powdered donuts. No reason to return. 👎
- BHBrooke HuddlestonOct 30, 20251.0I ordered a large order from Uber Eats not only did they get the donuts wrong… I mean, how simple can it be to follow directions to put the right donuts in they did not deliver over half of our order through Uber. I contacted Uber to get a refund, and then I contacted the store to speak to the manager and ask him why he didn’t ensure that their driver was given her entitled order the manager, Leroy, was like arguing with a toddler. He was incredibly rude interrupted 10 to 20 times and would not let me get a word in edgewise he would not take accountability or try to find a resolution. He basically said sorry not sorry and I’ll talk to my team. I’m going to reach out to corporate today to let them know this there should not be a manager who is not competent enough to make sure orders are filled correctly. Dunkin’ Donuts is a corporation. They are advertising their food on a food drive service. They should have to abide by the terms and conditions set forth and not get off Scott free because they’re inexperienced young or lazy or old or any reason they’re paid to do a job they should do the job but mostly… Avoid this Manager … I don’t know what a guy Karan is, but I’m pretty sure he falls into that category
- FYFelecia YoungOct 18, 20251.0Out of crossiants?? Crazy
- DKDebra Kelly-RunyanSep 27, 20251.0Stopped by for coffee and donuts. They were pretty much out of donuts and the ones that were left weren't fresh. At $2.00 each we opted out and went next door to Safeway grocery store and bought 4 fresh ones for under a buck each. YOU SHOULD STOP PUTTNG YOUR PROFITS INTO ADVERTISING AND PUT THEM INTO YOUR DONUTS!! NEVER GOING TO DUNKIN AGAIN!⁵
Frequently Asked Questions About Dunkin'
What are the standard operating hours for Dunkin' in Surprise, AZ?
Dunkin' in Surprise, AZ is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides delivery service and curbside pickup to meet your convenience needs.
What seasonal drinks are currently featured at Dunkin' in Surprise, AZ?
They offer the new Cookie Butter Cloud Latte and Berry Sangria Refresher, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on Apple and Android devices or via their website order link.
What meals does Dunkin' serve at this Surprise location?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Is there a drive-thru available at this Dunkin' in Surprise?
Yes, this Dunkin' offers a drive-thru service for quick and convenient pickup.
What types of food and drinks specialize Dunkin' in Surprise, AZ?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Which nearby places can I visit before or after going to Dunkin' at 17031 W Bell Rd?
You can visit Starbucks coffee shops nearby for alternate coffee options, or enjoy a meal at Zenshi Handcrafted Sushi. For errands, financial services like H&R Block or U.S. Bank branches are close by. Beauty services including Pretty Nails & Spa and Fantastic Sams hair salons are also nearby.
Are there grocery stores near Dunkin' in Surprise for convenient shopping?
Yes, Safeway supermarkets and the WinCo grocery store are located nearby, making it easy to grab groceries during your visit.
What transportation or convenience services are close to this Dunkin' location?
Nearby services include the Safeway Fuel Station for gas, and Redbox kiosk for rentals. If you need banking or money transfer, U.S. Bank and Western Union are close by.