Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Surprise, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
901 reviews
5 stars
377
4 stars
123
3 stars
82
2 stars
59
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.
Product Availability
Frequent complaints about limited donut selection and stale products, with customers expressing disappointment over not finding popular items.
Cleanliness
Several reviews highlighted unsanitary conditions in the store, including dirty tables and a general lack of cleanliness.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong drinks, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted positive experiences with certain products.
- HHHolt2 days ago5.0Ts is peak Bree sienna were also peak
- SSSydnieNov 14, 20252.0Asked a simple question regarding caffeine content of one of your teas and was told “it’s less than an iced coffee” as someone who’s limited to how much caffeine they can have this was so unhelpful. Any Starbucks can quickly tell you the caffeine content of their items, do the same.
- TBtiffany bourquinNov 8, 20251.0They don’t have the signature crème filled powdered donuts. No point in returning.
- HLHenry LatourOct 27, 20251.0Walked in this morning at about 5:45 employee was busy cleaning and not paying attention at all. He went out back and never came back out. I stood there waiting for 5 minutes then left so as not to be late for work. Far from good customer service
- NNNobleOct 5, 20251.0I hate that when I pay for donuts they are stale and hard dough, and their always out of stock on certain ones. Like come! It's in your name when it comes to donuts and quality that should be expected!
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Surprise, AZ?
Dunkin' in Surprise, AZ is open from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on weekends.
Does Dunkin' in Surprise offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special seasonal drinks are available at Dunkin' during the holiday season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What meals does Dunkin' serve at their Surprise location?
Dunkin' serves breakfast, lunch, and brunch meals at their Surprise, AZ location.
Does Dunkin' offer coffee and donuts all day?
Yes, Dunkin' is America's all-day stop for coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru service available at the Dunkin' in Surprise?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pick-up.
Are there any pizza restaurants near Dunkin' in Surprise?
Yes, nearby pizza places include Reel Pizza Pies, Marco's Pizza, and Arizona Pizza Company. You can grab a slice before or after your coffee visit.
What other dining options are available near Dunkin' in Surprise?
Nearby dining options include Wingstop for chicken wings, Native Grill & Wings for American sports bar fare, Cafe Rio for Tex-Mex, and Crumbl for desserts and baked goods.
Are there health and wellness services near Dunkin' in Surprise?
Yes, nearby health-related services include The Joint Chiropractic, ApexNetwork Physical Therapy, and Dental Care at Marley Square.