Chipotle Mexican Grill

3.2
23 reviews

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
13610 North Litchfield Road, Surprise, AZ
85379, United States

Hours

Reviews

3.2
23 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
2
1 star
8
  • JL
    julie lopez
    Nov 12, 2025
    1.0
    Went to the drive thru to pick up an order. Monica asked me what drink I wanted - I am unfamiliar with the drinks here and I was asking her questions. I figured out the drink I wanted. She turned around and told her coworker “she’s arguing with me as if I don’t work here” When same came back to give me my drink I told her that I heard what she said and she didn’t apologize or saying anything instead she acted confused. Very unprofessional Monica. I didn’t take my drink because at that point I didn’t even want it. Management please help Monica improve her performance.
  • AM
    Ava Mergen
    Nov 4, 2025
    5.0
    I had such a great experience at this Chipotle! The staff here are absolutely amazing — super friendly and fast. You can tell they really care about providing great service and fresh food. Everything was clean, organized, and the food was great as always. Definitely one of the best Chipotle locations I’ve been to. Highly recommend!
  • CD
    Chris D
    Nov 1, 2025
    5.0
    Great service and everything came out tasting as it should, not too much seasoning on the chicken, warm rice and beans, cold pico and cheese, healthy portion size. Thank you!
  • MS
    Michelle Soto
    Oct 24, 2025
    1.0
    Decided to try out the new location. Not a good look, brand new and yet everything was undeserved, very very disappointing and we will not be going back to this location. We placed our order on the app. Asked for fruit for the kids meals and got chips, the rice was crunchy, I dont understand how hard it is to follow the order requested. Will be contacting to get a refund, will update on how they handle this situation.
  • TR
    Tony Robinson
    Oct 20, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 🔥 100-Star Review for Kenny and the Chipotle Dream Team 🔥 From the moment I walked in, the energy was immaculate. Kenny went above and beyond — not just good service, but the kind of customer care that reminds you why you keep coming back. He made sure every detail was right — confirming the meat was fresh off the grill, perfectly portioned, and handled with care. Then he hit me with the ultimate power move: double-wrapping my burrito so not a single extra ingredient dared to spill. That’s next-level professionalism and pride in your work! You can tell Kenny genuinely cares about the customer experience — it wasn’t rushed, it wasn’t routine, it was intentional excellence. Huge shoutout to him and the entire Chipotle team who kept the line moving fast, the vibes positive, and the food tasting elite. If I could give 100 stars, I would. Kenny — you’re the GOAT of burrito craftsmanship. 🥇🌯👏 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (x10) — Absolute perfection.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

When will the Chipotle Mexican Grill location in Surprise, AZ open?

This Chipotle Mexican Grill location in Surprise, AZ is set to open on September 23, 2025.