Chipotle Mexican Grill

Reviews

• MH

  Miguel Hernandez

  5 days ago
  5.0
  First looks very clean food is very delicious i stop by every Monday
• LB

  Love Brown

  Feb 18, 2026
  2.0
  service is bad here kids have attitude. sometimes food is wrong usually is okay tho. would check before u go home if u want take out tho
• JM

  Jon Messenger

  Feb 11, 2026
  1.0
  Went last night. Not sure what happened to this place. Must be the management based on how most service was acting. Overall the experience was VERY poor. First thing, and most important - I saw the grill scraper that they use to grill the meats on, was LYING ON THE FLOOR, it was there for a while too, and the cook guy just picked it up and placed it back on the rack like he was just going to get back to using it in a minute. You can probably see it on video from yesterday (2/10 at around 6:30 pm). Who would think to do something like that?!? I was just glad that the meat I got was before that incident, and then when I got home I thought about it more and wondered if this is just the way this cook operates and got that myself. Very bad very bad. Next thing was absolutely no greeting at all. I even just said 'Hi how's it going?' and the tortilla guy looked away as if to search for something interesting and couldn't find anything, and then looked back at me and said 'What'd you want?' in an annoyed tone. Then the guy that puts the addons and rolls the burrito had the tortilla rip so he asked the rude tortilla guy for another tortilla, but the tortilla guy was busy eating the steak that was just cooked out of a small bowl, so he had to go over to heat up a tortilla himself. Just crazy...coming from management, there is absolutely no way I would allow this. What is going on there?!? **Update** Owner of this Chipotle asked to send anything to Chipotle customer support. Here was their response: 'Thank you for reaching out to Chipotle Customer Care. We're always looking to make things right. I’m sorry about the recent experience with your visit. We take food safety and hygiene extremely seriously, and I understand how upsetting it must be to witness practices that fall short of our standards. Let me know if you need further assistance. Have a burrito-ful day! Sincerely, Rocky Customer Care Coordinator Chipotle Mexican Grill' Why would you have someone go over to that customer support to send a response? It looks like an Ai generated general response. You can see the downfall of this business in real time...this doesn't have to do with Chipotle as a 'whole'...these are simple things you have to and can remedy in your specific location.
• SG

  Stan Gofron

  Feb 7, 2026
  5.0
  The food is good made to order. And good portion size.
• NB

  Nathan “Nate” B.

  Feb 1, 2026
  1.0
  I have ordered multiple times from this location and have had issues. The shift lead working tonight looked visibly annoyed when I asked her to talk for a moment. I expressed out of the last 5 times ordering for the drive thru lane 3 of the times there have been missing items. She proceeds to tell me to check the bag if I have been having problems. It comes sealed and the person handing me the bag says all the items are in there. If I pay you for a service, and you are getting it wrong 70 percent of the time is not my problem. For one burrito and a small side of chips and queso was $23. The expectation is that all the items will be there. She also said they have a system to make sure everything is correct and in the bag, which tells me that it is not being upheld or followed through with. Returning customers is what keeps a business going but if you treat your customers like trash they won't return. I'd like for the GM to hold your people accountable so our time and money isn't wasted. Thanks

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