Business Details
About
Mexican Restaurant
Chipotle 303 & Waddell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
597 reviews
5 stars
260
4 stars
84
3 stars
46
2 stars
40
1 star
167
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received cold or poorly prepared items.
Portion Sizes
Many reviews highlighted issues with portion sizes, with some customers feeling they received inadequate amounts of food, particularly protein.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.
Order Accuracy
There were frequent complaints about incorrect orders, particularly with missing items or wrong ingredients.
- JRJennifer Ramón6 days ago2.0$16 a burrito is crazy. For the amount of food they put in it and tiny bit of guac, this is the first and last time I'll be coming. I love the food, but that's honestly ridiculous. I bought my mom Chipotle bc she loves it and it was her bday. I didn't have enough with me, so we shared it.
- SWSusan WhiteNov 16, 20255.0Tell others about it...I will ...I had a grest experience with them!!!!!???
- BMBryan MasaltaNov 11, 20254.0Food was okay for my first time but the customer service needs to be brushed up.
- DMDEBORAH MOORENov 9, 20255.0I have been going to Chipotle since Chipotle started and this Chipotle is one of the best. They have personality. They have customer service skills. And the food is good. I will definitely be back. Please keep up the good work! I really appreciate your Team!
- JBJesse BanksOct 26, 20255.0Overall consistent and good quality when it comes to different chipotles. We order our postmates from here and go inside occasionally. They actually give good portion sizes here too.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 16810 W Waddell Rd offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours for Chipotle Mexican Grill at 16810 W Waddell Rd?
The restaurant is open every day from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle Mexican Grill located in Surprise, AZ?
You can place an order online via Chipotle's official ordering website or through the Chipotle app links provided.
Does Chipotle Mexican Grill have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and get exclusive offers.
What is the address and contact number for Chipotle Mexican Grill in Surprise, AZ?
The address is 16810 W Waddell Rd, Surprise, AZ 85388. The main phone number is +1 623-265-6570.
Is Chipotle Mexican Grill at this location welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers as indicated by their inclusivity attributes.
What are some nearby restaurants to Chipotle Mexican Grill at 16810 W Waddell Rd?
Nearby restaurants include Burger King, Panda Express, Papa Johns Pizza, Mesquite Fresh Street Mex, and McDonald's, offering various fast food and cuisine options.
Are there any urgent care clinics near Chipotle Mexican Grill at 16810 W Waddell Rd?
Yes, nearby urgent care clinics include MedPost Urgent Care of Surprise, HonorHealth Medical Group - Surprise Primary Care, and HonorHealth FastMed Urgent Care.
What nearby beauty and wellness services are close to Chipotle Mexican Grill?
Nearby beauty and wellness services include Cute-icle Nails and Spa, Sally Beauty, and SmartStyle Hair Salon for nail, hair, and beauty needs.
How can customers combine their visit to Chipotle Mexican Grill with nearby amenities?
Customers can enjoy a meal at Chipotle and easily visit nearby places like Burger King for varied food options, stop by MedPost Urgent Care for health services, or get beauty treatments at Cute-icle Nails and Spa all within the area around 16810 W Waddell Rd.