Customer experiences with service varied widely, with some praising attentive and friendly staff while others reported slow service and unprofessional behavior.
Food Quality
Food quality received mixed reviews; some customers enjoyed their meals while others complained about cold, overcooked, or bland dishes.
Atmosphere
The restaurant's atmosphere was generally described as pleasant, though some noted cleanliness issues and a need for updates.
Value for Money
Many customers felt that the prices were high relative to the quality and portion sizes of the food.
Staff Recognition
Several reviews highlighted specific staff members for their exceptional service, indicating strong individual performances amidst overall inconsistencies.
SE
Samantha Evans
Nov 15, 2025
2.0
Placed an order to go and was very disappointed in their specialty dish, “Shrimp Damian”. It was extremely bland and dry, the shrimp was overcooked and has zero taste.
RS
ramya jai saravanan
Nov 15, 2025
5.0
Best Italian restaurant.
People are so kind and food was Awesome..
CL
Cecil Longmore
Nov 11, 2025
4.0
Great service, friendly staff, clean location. Food however seemed like it was warmed up rather than "cooked". Temp coukd have been better
BJ
Brittany Jumper
Nov 1, 2025
1.0
Waited a very long time for food. Both the orders came out a vastly different times. Approximately 10 minutes. One order was done and cold and I didnt even recieve my plate. Ended up taking it to go because it took over 50 minutes to get everything done.
DJ
Dr. John L. & Lady MaryJane Paige Jr.
Oct 24, 2025
5.0
The Whole Staff & Servers here at this location are so Awesome! 👏 They treat you with Excellent Customer Service & Genuine Care!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Surprise, AZ offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the operating hours of Carrabba's Italian Grill in Surprise, AZ?
Carrabba's Italian Grill is open Monday to Thursday from 3:00 PM to 9:00 PM, Friday and Saturday from 3:00 PM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have a happy hour? If so, when is it?
Yes, Carrabba's Italian Grill offers happy hour daily from 3:00 PM to 6:00 PM.
What pickup and delivery services does Carrabba's Italian Grill provide?
Carrabba's Italian Grill offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a bar or alcohol service available at Carrabba's Italian Grill in Surprise, AZ?
Yes, Carrabba's Italian Grill has a bar onsite and serves liquor, beer, wine, and cocktails.
Does Carrabba's Italian Grill accommodate families and children?
Yes, the restaurant welcomes families and children and offers a children's menu and high chairs.
Where is Carrabba's Italian Grill located in Surprise, AZ?
Carrabba's Italian Grill is located at 14043 W. Bell Road, Surprise, AZ 85374, United States.
Are there nearby restaurants where I can visit before or after dining at Carrabba's Italian Grill?
Yes, nearby restaurants include Donatos Pizza, Cold Stone Creamery, Jersey Mike's Subs, Red Robin Gourmet Burgers, Saigon Kitchen, Panera Bread, LongHorn Steakhouse, and Jimmy John's.
Can I find local services and shops near Carrabba's Italian Grill?
Yes, nearby services and shops include Lisa Grant State Farm Insurance, Attitudes Salon & Day Spa, Kohl's department store, Sephora beauty supply, and Brooklyn Bedding furniture store.
What nearby health and wellness facilities are close to Carrabba's Italian Grill?
Near Carrabba's Italian Grill, there is Athletico Physical Therapy, Drug Rehab Surprise, and The Joint Chiropractic offering physical therapy, rehabilitation, chiropractic, and massage services.