Buffalo Wild Wings

Reviews

• KB

  Katja Broussard

  Nov 16, 2025
  1.0
  Update.. u write a review and send email hoping for some kinda resolution and they don't even respond to you with an apology or anyway to make it better. It was date night for me and hubby, we weren't having that great of a night to start off with but to go get a burger and have not that great of service didn't make it any better. So I get that its like fight night so busy busy so the wait time was expected, I think the organization you all have is not right. Your using parchment paper as a waiting list not taking cell numbers down or really keeping track of your customers. Our server was great his name is Tommy so very attentive and nice. Hostess was fine but the incident that led to this review not being so great was the fact that if your not taking numbers down then people shouldn't be able to leave and then come back once there name was called and crossed off already. My husband goes up to the hostess who gave our table away he starts to explain the situation and then she just disappears, a manager then comes out and starts to explain what is happening yes he found us a table but his attitude wasn't very professional. My husband explained that parchment paper maybe isn't a good tracking wait list and this manager says and I quote "well sir what would you prefer me to write it on" now yes I understand this sounds ok when reading but the tone in that man's voice was sarcasm and it was rude. Your bartenders need to learn how to make drinks better, I ordered sex on the beach I've heard that it the most easiest drink and your bartender couldn't make it. The burgers weren't the greatest they tasted pre frozen the fries were a little hard. Im not blaming any specific person I didn't like the way the manager made his smart ass remark and the way the hostess just kinda disappeared.
• CW

  Charles Wierschem

  Nov 12, 2025
  5.0
  Our first visit,and the manager took the time to explain all of the promotions, specifically buy, $50 worth of gift cards and get $10 gift card free. The food was Amazing the service was AWESOME. Thank you Daniel.
• MM

  maleah manning

  Nov 11, 2025
  5.0
  came in for veterans day & Tommy was such a great server! constantly checked in & made sure everything was taken care of. would definitely come in again cause of him!
• AP

  Amber Paulter

  Oct 29, 2025
  1.0
  Tried to do the BOGO wings tonight and upgrade one of the two sets of wings to all flats for $2 as advertised in the menu. Waiter refused and said the manager just talked to him about it and they don’t do that- neither the coupon or the menu had a restriction on the paid upgrade for the wings. Absolutely ridiculous and we just walked out without ordering because what do you mean you won’t let me pay for an upcharge on 10 wings?? So weird they’d lose business over this
• JD

  Jonathan Dunn

  Oct 24, 2025
  2.0
  We frequent this location often but on 10/24 our service was the worst I've ever experienced. Our server was Kaylee and we saw her a total of two times our entire visit. She sat us with no utensils, napkins or condiments. I had to get up and seek them from multiple staff members. She never once returned to fill our drinks and just seemed like she really didnt care that we were here. I also had to get up and ask for the check after waiting for her to return with it.

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