Food Quality
Customers reported inconsistent food quality, with issues such as cold, stale, or poorly prepared items, particularly with roast beef and fries.
Service Speed
While some customers praised quick service, others experienced long wait times and order mix-ups, indicating a lack of consistency.
Cleanliness
The restaurant was frequently noted for being clean and well-maintained, contributing positively to the dining experience.
Customer Service
Staff friendliness received mixed reviews; some customers highlighted excellent service, while others reported rude or unhelpful interactions.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders, missing items, and poor communication regarding order fulfillment.