Albertsons

4.2
1443 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopAlbertsons Market
Looking for a grocery store near you? Visit your local Albertsons located at 14551 W Grand Ave, Surprise, AZ. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Albertsons pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Albertsons deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Albertsons near you today! Albertsons is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Albertsons app for Albertsons for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (623) 546-8038. Stop by and see why our service, convenience, and fresh offerings will make Albertsons your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Albertsons
14551 W Grand Ave, Surprise, AZ
85374, United States

Hours

Reviews

4.2
1,443 reviews
5 stars
789
4 stars
374
3 stars
139
2 stars
58
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Randy and other staff members received high praise for their helpfulness and friendliness, contributing to positive shopping experiences.

Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with the restrooms and certain areas needing attention.

Product Availability

While many customers appreciated the selection and freshness of products, there were complaints about items being out of stock or past their expiration dates.

Pricing Issues

Several reviews mentioned that prices are higher compared to competitors, and there were complaints about digital coupons not working as expected.

Mixed Experiences

Some customers reported negative experiences with specific employees, particularly in the bakery and pharmacy, indicating inconsistency in service quality.
  • MM
    micaco22
    Dec 27, 2025
    1.0
    I was completing a door dash order, and the self checkout lady was incredibly rude.
  • RD
    Richard Dixon
    Dec 24, 2025
    1.0
    I shopped at the local Surprise AZ store. I was a faithful Albertsons' customer for years. I went to the self check out and could not find a produce item on the screen and was struggling to scan the item. I asked the lady clerk for help and she did not acknowledge me. I asked again for help, she finally came over. Pushed a code into the scanner. I asked why that item was not in the system. She smarted off with “that the way we do things” and walked off. Very rude! I called the customer service for Albertsons' and spoke to some overseas centered lady. Told her my complaint. She said she would have someone from the store management call me back. That was weeks ago and nothing! No customer service at all. They lost a loyal customer!
  • TG
    Tod's Google
    Dec 19, 2025
    2.0
    Store was kind of shabby and didn't look clean, many items at their pull date. Food did not look fresh... Thanks for your prompt response back. That's great customer service right there! 💯
  • CP
    Charlie Parker
    Dec 15, 2025
    5.0
    My visit to the Albertsons store was not going to be like my usual visit. It was centered around the fact that traffic was backed up for 4 miles in front of their store to the grand Ave and 303 traffic light.. I needed a meal and I decided to do a little shopping in the store I didn’t wanna get stuck in traffic for possibly a couple hours so I went into the store and made a purchase of a macaroni and cheese cold dish. I was willing to eat it at refrigerator temperature but decided to ask Randy at self checkout if you could assist me at all in store with a microwave that could heat up my product. Very kindly, he walked me over to a break room with Caleb and Alex were there and he asked the two of them if mthey could assist me in warming up my cold macaroni and cheese dish. Thank you, Randy thank you sir. It was nice of you to take the lead on this. You have been well trained, and my experience with you was one that I wouldn’t forget. And also Caleb and Alex, you’re very generous to spend some of your time with me making sure I had a warm dish to eat. Many many thank you to Albertsons You have trained your employees well, and they certainly took care of this customer on this day with the unprecedented traffic in the area. It’s not every day that you have traffic backed up for 4 miles at a traffic light Thank you, Randy self checkout for making this all happen
  • EB
    Elizabeth Bernard
    Dec 11, 2025
    5.0
    Albertsons has a great selection of products, which saves me from having to go to a variety of stores to find what I need. Most importantly, my store on Grand Avenue in Surprise has the BEST staff and customer service. Most recently I left my cellphone at the self checkout and I ran back to search for it. As soon as I got to the door, Randy was there with a smile and my phone. A while back, there was a woman in customer service (I forget her name) who gave me instructions on how to setup my account, along with helpful tips on using digital coupons and getting the best deals. Friendly, caring and knowledgeable team members make it a pleasure to shop here.

Frequently Asked Questions About Albertsons

Does Albertsons accept SNAP EBT?

Yes, Albertsons accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Albertsons is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Albertsons near me accept Apple Pay?

Yes, Albertsons accepts Apple Pay and many other convenient payment methods!