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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(912 reviews)

Business Details

13953 W Waddell Rd, Surprise, AZ
85379, United States
(480) 498-7978
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Surprise, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13953 W Waddell Rd, Surprise, AZ
85379, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Reviews

3.3
912 reviews
5 stars
378
4 stars
124
3 stars
82
2 stars
59
1 star
269
  • LD
    Lorie DeLap
    Apr 5, 2026
    1.0
    We just went through the drive-thru to get coffee and donuts. The coffee had no cream or sugar even though we ordered it. The donuts were smashed when you try to call the phone number it goes straight to hold. I would not recommend this Dunkin donuts.
  • AD
    Ary Diaz
    Apr 4, 2026
    1.0
    The employees have no sense of urgency. You’re working in a fast food code shop on a Saturday morning during prime time. You have to be moving constantly. The cook reminds me of the sloth in zootopia. The frustration of watching someone work that slow was crazy. The coffee was watery. The donuts were mediocre. The Dunkin off of 303/bell needs to come train these employees.
  • TN
    terise niedo
    Mar 23, 2026
    1.0
    3 worker and not a hello how can I help you. Waited 5 min before getting the Oder. They just kept looking at me. Sorry I’m not white cuz they talked to the man already here
  • JJ
    Jesse James Jager
    Mar 5, 2026
    1.0
    Worst service i had experienced, first off all my wife and i ordered was 6 donuts and 2 sandwiches, got the donuts, and waited on the sandwiches that never came, we asked were the food is after over 20 minutes seeing to we were on lunch from work and had to get back, they said they made it already, and i told them i clearly didn’t get it…come to find out they gave it to someone else and decided not to tell us as if we would just leave without it…we demanded out money back and left…what a waste of a lunch, don’t go to the doubling donuts on Waddel rd in Surprise, Arizona
  • AT
    Ashley Trask
    Mar 5, 2026
    1.0
    The counter people were nice but the cook spent his time making food and I waited for 20mins for my meal and never got it, I canceled the order because im not waiting for a SANDWICH and giving my food to another person. Focus on the drive thru and not accommodate for the people inside do better. Laziness is NOT good for ANY business. Or hire more people.

Brand Certified Facts from Dunkin'

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Certified April 05, 2026Yext Knowledge Graph
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