Certified by Chipotle Mexican Grill • Apr 12, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Apr 12, 2026
Certified by Chipotle Mexican Grill • Apr 12, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
2.9
56 reviews
5 stars
21
4 stars
4
3 stars
3
2 stars
5
1 star
23
LG
Lauren Garcia
2 days ago
1.0
This is the worst chipotle. I asked for double meat and they only put a scoop worth. Then I ordered a kids 2 taco meal and they only give enough meat for one taco when there are two. When I mentioned it, they said it's because they only allowed to give 4 oz. Which is fine, but what they have me wasn't even 4oz.
It's more likely they didn't have anymore meat and they just gave me the scraps. They didn't even give me the option for me to wait so they can make a fresh batch.
At other locations, I never had to ask for more. They give out the correct portions or they'll make me a fresh batch.
At this point there is no point in arguing with them. I'm just not going to go back. I'd rather drive the couple extra miles for fresh food, better portions and service. Save your time and money.
DS
Domo S
Apr 3, 2026
5.0
I see lots of people saying this location is not the best… I disagree, every time I have come into this location I’m always greeted, they always make sure I get the amount of food I want (without it being extra) and the steak is always on point! I don’t know if I’ve had better steak at a chipotle in AZ! So while some people are being hard on this location I actually couldn’t ask anything more of the staff that I’ve encountered! (In the afternoons) keep up the good work and I’m going to continue to drive the extra mile just to get my lunch here!
JB
Judy Bernstein
Mar 29, 2026
2.0
This Chipotle is way too cold. Do yourself a favor and turn the ac to a tolerable temperature. Also the music is too loud. I couldn't hear the staff and they couldn't hear me. I wanted to dine in but no. I don't want to say never but the next time I won't stay if nothing has changed. You have total control of both these things.
KG
kaiyla gray
Mar 28, 2026
5.0
The employee, Jacinda, that works at this specific location is AMAZING and everything that someone who works in customer service should be!!! I am not kidding when I say I will come back to this Chipotle just for her! When there was a small issue with my food, Jacinda was the person who answered the phone and was so sweet and awesome at accommodating me and making sure I was well taken care of! This girl has 5 star customer service and needs a raise or higher position in the company ASAP! Thank you Jacinda and Chipotle for being the best and hiring amazing people!!!
NB
Nadia Bustam
Mar 22, 2026
1.0
During our recent visit, staff appeared unprofessional and unwilling to restock ingredients. Instead of communicating properly with customers, we were simply told they were out of multiple items.
One server, Ameer, seemed distracted and more focused on socializing and flirting than on his job responsibilities, which affected the overall service experience. When we politely asked whether sour cream was available, staff responded with attitude rather than assistance.
Unfortunately, this is not the first time we have experienced issues at this restaurant. On prior visits, the location has effectively stopped serving customers up to an hour before the posted closing time, while employees were visibly sitting around instead of helping guests.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
When will the Chipotle Mexican Grill location in Surprise, AZ open?
This Chipotle Mexican Grill location in Surprise, AZ is set to open on September 23, 2025.
What are the regular operating hours for Chipotle Mexican Grill at 13610 North Litchfield Road?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
How can I place an online order for Chipotle Mexican Grill?
You can place an online order through the Chipotle website at https://order.chipotle.com/ or via the Chipotle mobile app.
Where is the Chipotle Mexican Grill located in Surprise?
It is located at 13610 North Litchfield Road, Surprise, AZ 85379, United States.
Are there fitness centers near Chipotle Mexican Grill in Surprise where I can visit before or after dining?
Yes, EōS Fitness and Pure Barre gyms are nearby and great options for fitness activities before or after your meal.
What entertainment options are available near the Chipotle Mexican Grill location?
AMC Surprise Pointe 14, a cinema for movies and events, is close by and makes for an excellent place to visit before or after dining at Chipotle.
Are there other dining options around Chipotle Mexican Grill in Surprise?
Nearby dining options include Angie’s Lobster for fast food, Native Grill & Wings for American-style meals, and Filibertos for additional Mexican cuisine.
How do I contact Chipotle Mexican Grill in Surprise by phone?
You can reach Chipotle Mexican Grill at this location by calling +1 623-352-9123.
Does Chipotle Mexican Grill have a rewards program for customers?
Yes, Chipotle offers a Rewards program where you can earn free food and exclusive offers by signing up.
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