Pizza Hut

Reviews

• TO

  Trina Olmstead

  2 days ago
  5.0
  I love that this Pizza Hut has a sit down eating area. Shayne is always so friendly. She’s absolutely fantastic.
• CC

  Cynthia

  3 days ago
  1.0
  This place was terrible My husband placed online order and paid for it. While he was pulling up they called and said they ran out of dough for pan pizza. We paid extra for pan. When he asked for a refund for the difference they, Candy and Rose were the names given but we think they were not their names, said they can't refund and became rude. Have been ordering here for many many years but this is it. The associate even refused to give us the store phone number or managers 1st name. So mad im calling corporate in the morning if I don't get a call 1st thing in the morning!!! Reading other reviews seems they have an ongoing issue with refunds. Disappointed is an understatement!!
• DB

  Daymien Buffone

  Mar 31, 2026
  5.0
  I had a great experience :D The store was clean, the workers I interacted with were super nice and helpful, and the pizza I ordered was tasty delicious!
• DM

  Deidre Mcmurren

  Mar 29, 2026
  5.0
  I've had negative experiences with other locations but when I found this location I made it my preferred spot. The service is great and the food comes out better than the others I've been to in the area. 10/10
• BM

  B Brendan Myers

  Mar 3, 2026
  1.0
  FIRST: THEY(PIZZA HUT) USE AI. YOU CANNOT GET A HUMAN TO ASSIST VIA CHAT AND THERE IS NO WAY TO SPEAK WITH ANYONE VIA PHONE. IF YOU SUPPORT HUMANS GETTING WORK, BOYCOTT PIZZA HUT. I placed an order via the app. The order was accepted, and I went to pick it up (early). The store was closed. These things happen, stinks and the app should have not taken my order, but that would be okay… Except I chatted with support. It’s an AI. You enter all your credentials, and it asks for them again. You give it your data (which is unnerving, but I digress). I gave it my order number, details, and guess what? It kept repeating the same questions ex., Name, Address, State (yes, separate question from address), phone number, and mothers maiden name just about. All for the bot to tell you it can’t help, and to call the store. You know, the store that is closed. So I did what anyone would do pre-AI hellscape: I asked to speak with a supervisor. The AI then went on to waste almost 2 hours of my time refusing to get a supervisor; saying they were “in a meeting”. It kept spamming the same message over-and-over, telling me to call a defunct number that just tells you to chat. Round and round we go. So I try another chat. Same result, an hour this time. So to recap: Accepted my order and money. Refusing my refund despite me providing an order number. They use bots. Oh, and I have included a picture of the chicken I got last order from this same location (yes, I realize I was going back, but I wanted pizza and they were close. Shame on me, though.) I had told management, and they brushed it off. PLEASE DO NOT FREQUENT ANY PIZZA HUT ESTABLISHMENTS. THEY ASK YOU TO TIP FOR PICKUPS NOW (INSTEAD OF PAYING THEIR EMPLOYEES A LIVABLE WAGE). AND THEY USE AI INSTEAD OF HUMANS FOR THEIR SUPPORT. IF YOU ARE LIKE ME, AND TIRED OF AI TAKING OUR JOBS WHILE CEOs SIP MAI TAIS ON A YACHT DO NOT SUPPORT THIS NONSENSE. PS. Don’t let the label fool you; that was chicken, not cauliflower. It just looked like that. I don’t know why Google keeps labeling it cauliflower. It was not, it was chicken. Or what passes for chicken at this location.

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