McDonald's

3.7
1677 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10040 W Bell Rd, Sun City, AZ
85373, United States

Hours

Reviews

3.7
1,677 reviews
5 stars
719
4 stars
347
3 stars
289
2 stars
114
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly at the drive-thru.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about chicken nuggets and fries.

Management Concerns

Several customers expressed dissatisfaction with management, citing poor handling of staff and customer interactions.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during their visits.
  • I4
    I_will_tell_you_how_it_is! 4_real
    Dec 26, 2025
    1.0
    This is one of they're worst McDonald's I've every been to. If it wasnt the only fast food close to my job I would've go to a different one. It's always slow food is always cold how do you have nobody in drive-thru but make mere wait 20 min for cold food or only half my order. Call need some new management Aug this location.
  • MJ
    Mark Johnson
    Dec 21, 2025
    1.0
    Food was stale and cold. Service was very poor. Had clod fires asked for new and manager took our food back and never brought replacement. Had to chase down our replacement order. Would not recommend this McDonalds.
  • MR
    Matthew Rayner
    Dec 20, 2025
    1.0
    I tried to order a breakfast combo using a mobile order discount, which the drive thru employee said I couldn't use, so I instead opted to use my points for a free coffee. The points get used, and the employee still attempts to charge me. I had to walk in and talk to the manager, who didn't seem to understand that McDonald's has a rewards app. It took me 20 minutes to get that small coffee, and they didn't even put creamer in it.
  • AB
    Ativous baez
    Dec 18, 2025
    1.0
    DISGUSTING NUGGETS EVERYTHING IS DISGUSTING
  • PG
    Pam Gosnell
    Dec 14, 2025
    1.0
    This McDonald's is probably one of the worst. They are always out of something or make you wait a long time for something. And the service is just terrible. And it's even worse if you go inside they just look at you. Like what do you want? Not friendly at all

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

During what hours is the drive-through service available?

The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.