Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management, citing unprofessional behavior and poor handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
CG
Charlie Goersch
2 days ago
5.0
It McDonald's, that's really all that needs to be said. Still the best fries in the world as long as they are hot!!! Love the McChicken sammie as well!
RR
Raubin Randels
Feb 3, 2026
4.0
Enjoy the face to face service in lieu of using the annoying kiosk. Extrs value meal for breakfast is nice.. about $5.
WF
White Lightning F150
Jan 31, 2026
1.0
Says theyre open, hours on the door say the drive through is open but im not getting service.... typical of this McDonald's spot
BL
Ben Lugo
Jan 27, 2026
1.0
Night time manager literally has something against me. She purposefully withholds ranch from me and it’s quite petty XD.
First time I asked for ranch because she gave me bbq. She complained about not having a lot of ranch when she handed me 1 when I asked for two and refused to give me two.
Second time she straight up lied. She gave me bbq again and I went inside this time. The nice cashier was going to hand me SOMETHING and the night manager sees me and immediately says they’re out of ranch. The cashier slowly puts her hand back up and looks awkwardly between us.
I should have learned by now and that is why I haven’t been back in three months. Tonight I asked for ranch and buffalo and she said okay put it down and then as soon as she sees me she had another rep come service me and told the rep that I wanted bbq. I looked in the bag to make sure I had ranch and the new rep who didn’t take my order was like “I’m sorry you wanted ranch, she told me bbq”.
The older Spanish lady who is probably the night manager is petty and would rather save 20 cents in ranch for a company who doesn’t care about her than treat a customer good.
VS
Vickie Sobberi
Jan 20, 2026
1.0
I went thru the drive-thru on Bell Rd and Boswell in Sun City. Worst food from a McDonald's ever. I ordered a big Mac which was greasy & cold as well as the limp and cold fries. I will not be going there ever again. Sorry McDonald's but you've lost a customer & have gone downhill. 😢
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is the drive-through service available?
The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 4:30 AM to 10:30 PM Monday through Thursday, until 11:30 PM on Friday and Saturday, and until 9:30 PM on Sunday.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's?
The restaurant offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
How can I order McDonald's for delivery or pickup at this location?
You can order through the McDonald's App or online at https://mcdonalds.order.online/business/-5579 for delivery and pickup services.
Where is this McDonald's located?
It is located at 10040 W Bell Rd, Sun City, AZ, 85373, USA.
Are there nearby coffee shops where I can visit before or after eating at McDonald's?
Yes, Starbucks and The Boyer Cafe are nearby coffee shops you might enjoy visiting around your McDonald's visit.
Are there banking services close to this McDonald's for customer convenience?
Nearby banking options include Chase, Western State Bank, National Bank of Arizona, and Bank of America ATM, which can be useful before or after your meal.
What other dining or food options are available near McDonald's?
Nearby restaurants include Subway, Hanging Gardens Mediterranean Food, Water-Mart, and Cut the Cake L.L.C. offering a variety of choices for visitors.
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