Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff, particularly at the drive-thru.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about chicken nuggets and fries.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor handling of staff and customer interactions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
I4
I_will_tell_you_how_it_is! 4_real
Dec 26, 2025
1.0
This is one of they're worst McDonald's I've every been to. If it wasnt the only fast food close to my job I would've go to a different one. It's always slow food is always cold how do you have nobody in drive-thru but make mere wait 20 min for cold food or only half my order. Call need some new management Aug this location.
MJ
Mark Johnson
Dec 21, 2025
1.0
Food was stale and cold. Service was very poor. Had clod fires asked for new and manager took our food back and never brought replacement. Had to chase down our replacement order. Would not recommend this McDonalds.
MR
Matthew Rayner
Dec 20, 2025
1.0
I tried to order a breakfast combo using a mobile order discount, which the drive thru employee said I couldn't use, so I instead opted to use my points for a free coffee. The points get used, and the employee still attempts to charge me. I had to walk in and talk to the manager, who didn't seem to understand that McDonald's has a rewards app. It took me 20 minutes to get that small coffee, and they didn't even put creamer in it.
AB
Ativous baez
Dec 18, 2025
1.0
DISGUSTING NUGGETS EVERYTHING IS DISGUSTING
PG
Pam Gosnell
Dec 14, 2025
1.0
This McDonald's is probably one of the worst. They are always out of something or make you wait a long time for something. And the service is just terrible. And it's even worse if you go inside they just look at you. Like what do you want? Not friendly at all
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is the drive-through service available?
The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 4:30 AM to 10:30 PM Monday through Thursday, until 11:30 PM on Friday and Saturday, and until 9:30 PM on Sunday.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's?
The restaurant offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
How can I order McDonald's for delivery or pickup at this location?
You can order through the McDonald's App or online at https://mcdonalds.order.online/business/-5579 for delivery and pickup services.
Where is this McDonald's located?
It is located at 10040 W Bell Rd, Sun City, AZ, 85373, USA.
Are there nearby coffee shops where I can visit before or after eating at McDonald's?
Yes, Starbucks and The Boyer Cafe are nearby coffee shops you might enjoy visiting around your McDonald's visit.
Are there banking services close to this McDonald's for customer convenience?
Nearby banking options include Chase, Western State Bank, National Bank of Arizona, and Bank of America ATM, which can be useful before or after your meal.
What other dining or food options are available near McDonald's?
Nearby restaurants include Subway, Hanging Gardens Mediterranean Food, Water-Mart, and Cut the Cake L.L.C. offering a variety of choices for visitors.