Dairy Queen Grill & Chill

4.0
763 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10799 Grand Ave, Sun City, AZ
85351-3457, United States

Hours

Reviews

4.0
763 reviews
5 stars
400
4 stars
169
3 stars
83
2 stars
33
1 star
78

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Service quality varied significantly; some staff were friendly and helpful, while others were rude and dismissive.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.

Food Quality

While some customers enjoyed the food, others complained about cold items, poor preparation, and inconsistent portion sizes.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived poor value for money.
  • ME
    Michael Earley
    Nov 14, 2025
    5.0
    its amazing i love the dilly bars
  • EB
    Edward Bartkus
    Oct 21, 2025
    4.0
    Love the blizzards here, but you have to be your own advocate to police the orders.
  • BS
    Berdie Sauceda
    Sep 26, 2025
    1.0
    Wanted a blizzard oreo ice cream cake. The already made cakes there were no where near what they look like on their APP. When I mentioned why the cake didn't have very many oreo pieces on top of the cake and no chocolate drizzle down the sides, like the picture? She said not all stores are the same and this is how we do it here. I'm glad I didn't order it on the app before seeing the shoddie work they do there.
  • FM
    Faith Mora
    Sep 12, 2025
    1.0
    If I could give zero Stars I would. Not only did they mess up my entire order but they gave me freaking pineapple chunks instead of what I actually wanted. I thought I was going to get like a pineapple syrup like the strawberry sundae. They could have explained that it was a pineapple chunk not only that, but I paid extra for additional items to be added and they were not added for example, I paid an extra dollar for a cone and they didn't give me the cone I HYPED my family up to dairy queen for what ... FOR NOTHING !
  • SR
    Saphiria Ramirez
    Sep 8, 2025
    4.0
    Stopped for a burger & strawberry sundae at DQ, and the burger was on point! Karen, the lady at the window, wasn’t very friendly & shut the windows on me while I was still talking, but at least I got what I paid for!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Sun City, AZ?

Dairy Queen Grill & Chill in Sun City is open daily from 10:00 AM to 10:00 PM.

What kind of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes through DQCakes.com.