Subway

3.7
160 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sun City West Subway® Restaurant at 19423 N. RH Johnson Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
19423 N. RH Johnson Blvd., Sun City West, AZ
85375, United States

Hours

Reviews

3.7
160 reviews
5 stars
74
4 stars
33
3 stars
16
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, understaffing, and poor service, with some expressing frustration over mobile order delays and unhelpful staff.

Food Quality

While some customers enjoyed the freshness and taste of the sandwiches, others complained about portion sizes, food quality, and unsanitary conditions.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others criticized rudeness and lack of professionalism.

Cleanliness

The establishment received mixed reviews on cleanliness, with some noting a clean environment while others reported issues with flies and unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.
  • TT
    Timex
    Oct 4, 2025
    1.0
    Location is horrible, Understaffed, place mobile order wait 20 minutes for it to complete and then have to wait another 30 minutes for the employee to actually start it and give it to me. DON'T GO TO THIS LOCATION!!!
  • JL
    Josh Link
    Oct 4, 2025
    5.0
    These guys are awesome.
  • IR
    Irene Carol Ruiz
    Sep 13, 2025
    5.0
    What can I say these sandwiches are made just how you want. Top notch!!! Yummy
  • VZ
    Virnene Zieglmeier
    Aug 31, 2025
    2.0
    Seems to have insubordinate staff with no consequences. I've seen here a few times where staff didn't prep, leaving the next scheduled staff with produce to complete orders. Twice now, they didn't have any sliced onions or bell peppers, the 2nd time this happened, I refused my sandwich. The staff was friendly but you could tell they were frustrated with the situation. I hope the owner sees this post, as there are multiple complaints about the Mgr. Can't run a bus this way; I'll be traveling the extra couple od miles to visit the subway in Surprise.
  • GL
    George Lopez
    Jul 13, 2025
    5.0
    great people really love the new gal Jen, very friendly, respectful, all around nice person

Frequently Asked Questions About Subway

What are the pickup and delivery options available at Subway in Sundome Crossing?

Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.

What are the operating hours of Subway at 19423 N. RH Johnson Blvd.?

The restaurant is open every day from 8:00 AM to 9:00 PM.