Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.
Food Quality
While some enjoyed the food and ice cream, others reported issues with cold or poorly prepared items.
Atmosphere
The dining area was generally described as clean and pleasant, contributing to a positive dining experience.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers noting slow service and poor communication.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that some items were overpriced compared to other locations.
KK
Kat
Oct 26, 2025
5.0
Great vibe! Picking up a Doordash customer's order but the girl working the counter was kind enough to offer me a drink while I'm waiting which I thought was very nice 🙂! AWESOME CUSTOMER SERVICE which seems to be a rarity these days. I'll definitely be back!
LL
L
Oct 10, 2025
5.0
We went for the $7 special which was a cheeseburger or chicken tenders, with fries, a drink, and a sundae. It seemed to be the choice of most of the seniors who came. The dining room was a pleasant place to sit and eat. The entrees and sundaes were goid for the price. The staff was knowledgeable and friendly
GG
Guide
Sep 25, 2025
5.0
Great ice cream treats. In the drive thru, they still show you upside down position to indicate it was just made. Comfy local joint.
RR
Ramon Harper (Ray)
Sep 12, 2025
3.0
There milkshakes just aren't the same anymore.. something's different about them, maybe it's because I grew up in Washington state they were better or maybe they just don't give a damn anymore
It is located at 13623 W Camino Del Sol, Sun City West, AZ 85375-4413, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids, offering a family-friendly environment.
Can customers order food from Dairy Queen Grill & Chill online?
Yes, customers can place orders online for pickup via their website.
How can I get exclusive deals at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby restaurants include Arby's, which is a fast-food sandwich shop, and Nan Jing, an Asian cuisine restaurant. You can enjoy a meal at these places before or after visiting Dairy Queen.
Are there any medical services near Dairy Queen Grill & Chill?
Yes, nearby medical services include Sun City West Dermatology & Skin Cancer, Valley Arthritis Care - Sun City West, and SimonMed Imaging, which could be convenient if you need healthcare services during your visit to the area.
What nearby services can help with financial or insurance needs while visiting Dairy Queen Grill & Chill?
Nearby financial and insurance services include Axberg Wealth Management, Goosehead Insurance, and Katie Udy Financial Advising, offering convenient support if you're in the area for business or personal finance matters.