McDonald's

3.5
2092 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1901 S 6th Ave, South Tucson, AZ
85713, United States

Hours

Reviews

3.5
2,092 reviews
5 stars
771
4 stars
382
3 stars
370
2 stars
158
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting a lack of customer service skills and professionalism.

Wait Times

Numerous reviews mentioned excessively long wait times for food, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Cleanliness

The restaurant was often described as dirty, with unclean tables, floors, and restrooms, contributing to an unwelcoming atmosphere.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to frustration and dissatisfaction.

Overall Experience

Overall, the location received overwhelmingly negative feedback, with many customers expressing a strong desire not to return.
  • RR
    Rem Ram
    4 days ago
    1.0
    terrible environment rude staff hours online aren't correct doors close at anytime orders are never correct
  • RO
    Risitos de Oro
    6 days ago
    1.0
    This McDonald's is one of the worst I have ever seen and I think a complete waste of space and employees. Who hired these people? Are they not trained? I have gone a few times to get coffee in the mornings... both times they have taken forever....So... I'll drive up to the window and they will tell me they are not ready!! NOT READY!!! What are they doing then? Sleeping or just hanging out?!?!?!? The employees have the worst of the worst customer service skills...is the owner not proud of his/ hers business???? They always look like they're closed because they never have the yellow Arch lit. One day I drove up and they did have the M lit up!! and I was totally shocked!!! I asked the person , "I'm surprised you have the arch lit up"! and she said well because I'm here today. I sure hope they shut it down sometimes soon because it is a complete disgrace to have the name McDonald's. All other McDonald's I have been to I have had good service. I have decided to not return to that McDonald's and just go up the road and go to Burger King for my coffee or I drive a little bit further to Marketplace on Park! I tell everyone I know to NOT go there!
  • FB
    Frank Boykin
    Nov 13, 2025
    5.0
    McDonald's is McDonald's always good. I made to mistake of not checking my order before I left the drive thru. They always manage to forget a box of nuggets or fries. Check your order people.
  • JL
    Johnny (Lalo)
    Nov 13, 2025
    1.0
    By far the grossest worst McDonald’s experience I have ever experienced in my life! Lobby smells like pee there was no ketchup. Service is horrible. Save yourself from this location.!!!
  • AJ
    Artemisa Jaimezz
    Nov 1, 2025
    1.0
    The worst McDonalds in Tucson like the workers here are so rude have no respect and don’t care about the customers completely the food comes out sloppy and barely cooked even tho it took thirty minutes to come out the actual kitchen

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's South Tucson location?

McDonald's in South Tucson is open daily from 4:00 AM to 11:00 PM.

When is the drive-thru service available at McDonald's South Tucson?

The drive-thru is open every day from 4:00 AM to 11:00 PM.