Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Service Speed
Numerous reviews highlighted slow service times, with customers often waiting excessively for their orders, both in drive-thru and dine-in.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude or dismissive behavior.
Food Quality
Several reviews mentioned poor food quality, including cold or stale items, leading to a negative dining experience.
Management Issues
Customers expressed concerns about management's inability to address ongoing problems, including training and operational inefficiencies.
KM
Kylie Michelle
4 days ago
1.0
Always missing food or getting the wrong order. Something always off with the food. Overcooked chicken nuggets and french fries; today they tasted like fish. Service is extremely slow. Worse McDonald's, I honestly don't how there's any good reviews.
SL
Sandy L.
Feb 17, 2026
1.0
I've been to this McDonald's many times. My orders are usually wrong, missing fries, etc. Tonight when I got home, my 2 orders of fries were missing. Called and spoke to "a manager" who was rude. Said come back to get my fries. I was NOT going out again, it's late, I'm tired. I asked for another alternative and he again said I could come back now for my fries. NO customer service at McDonald's on Frys
WH
William Hargis
Feb 5, 2026
5.0
We've had hit or miss experiences at the McDonalds on Fry Blvd. Today we got our order within about 5 minutes & that was a Big Mac pack & 4 pies. Pies normally slow it down but they got them out quick. Good job guys!
AM
andre morales
Jan 28, 2026
1.0
How am I gonna call to complain about my order being wrong, come in to fix it and still walk out with the wrong order, yall really gotta get on it bro lock in how hard is to make a double quarter pounder with only ketchup up and cheese
TE
Thomas Erts
Jan 24, 2026
2.0
I do not believe I have ever ate here without cleaning the table myself, nor has my order ever been 90% correct much less 100%. Repeatedly sauce for kids meal and or the apples have been forgotten, no napkins given, and or no cups given. The staff does their best to ignore the dine-in customer so when they do forget/overlook something it takes at least 5 mins to speak to someone about it, so by the time you get back to your table your food is cold. If their was not a play area at this location I would not come here. The drive thru is typically much better especially when Rodney is on shift.
What are the regular operating hours for McDonald's at 1802 Fry Blvd?
McDonald's at 1802 Fry Blvd is open 24 hours from Monday to Thursday and on Sunday. On Fridays and Saturdays, it operates from 4:00 AM to 2:00 AM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open 24/7 from Monday to Thursday and Sunday. On Fridays and Saturdays, it operates from 4:00 AM to 2:00 AM.
What delivery services does McDonald's Sierra Vista offer?
This McDonald's location provides delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I place an order for delivery or pickup at this McDonald's?
You can place an order through the McDonald's app available on iOS and Android, via the delivery website link, or through their online ordering portal.
What payment methods are accepted at McDonald's in Sierra Vista?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru for customer convenience.
Are there any nearby pharmacies where I can shop before or after visiting McDonald's?
Yes, Walgreens and Sierra Pharmacy & Compounding Lab are nearby pharmacies you can visit around your McDonald's trip.
What automotive services are available near McDonald's at 1802 Fry Blvd?
Nearby automotive options include Priority Auto and Tire Center, Brake Masters Sierra Vista, and O'Reilly Auto Parts for repairs, tire services, and automotive supplies.
Where can I find other fast food options near McDonald's at this location?
You can find other fast food restaurants nearby such as Arby's and Carl's Jr. if you're looking for different menu options.
Does this McDonald's offer any rewards program for frequent customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
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