Many customers reported rude or unhelpful staff, with several instances of poor customer service and long wait times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, missing items, and inconsistent quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a lack of cleanliness in food preparation areas.
Ownership Changes
Customers noted a decline in service and quality since the change in ownership, with many expressing disappointment compared to previous experiences.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and enjoyed the food and ice cream.
KU
KFisch - UNRULY
Dec 6, 2025
3.0
Why is Dalton saying it has gone downhill and then giving it five stars... And he only got good service when he brought the prior owners.. LOL
DD
Dalton
Oct 29, 2025
5.0
Alright, I’ve been to this Dairy Queen over the last 20 years dozens of times. Since the local family that used to run it left and corporate took over, I will admit the place has gone down hill bad. But I took the family tonight and it was a great experience. The girl at the counter was nice, the food came out hot a fresh, and the blizzards were well mixed with lots of pieces in it. 5 stars for the night!
JJ
Jeepgang
Oct 12, 2025
1.0
Extremely rude cashiers
CP
Christine Pebley
Sep 13, 2025
4.0
Wanted to try the NEW Carmel Toffee Blizzard. 😞But alast, per the employee they did NOT have the ingredients to make. Had to pick something else that didn't quite hit the mark because the NEW blizzard sounded yummy
AJ
Amber Jenkins
Sep 10, 2025
2.0
Food and ice cream is always good. All the employees I’ve encountered suck. Drive thru at night time? If you like sitting in line for 20-30 minutes while all the teenagers screw around instead of working then yeah it’s a great place to go. 🙄 The picture attached is our order in the mini freezer. We’ve been staring at it for 15 minutes while every worker inside messed around with each other, checked their phones, hopped around, laughed… then we got a “sorry something happened with a customer everyone is freaking out in here” as if we didn’t just watch them all waste everyone’s time. Either hire employees that actually want to work or don’t hire them at all.
Dairy Queen is located at 160 E Deuce Of Clubs, Show Low, AZ 85901-4812, USA.
What are the operating hours for Dairy Queen in Show Low?
Dairy Queen is open Monday through Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen in Show Low offer drive-thru service?
Yes, this Dairy Queen location offers a drive-thru service for convenient ordering.
Is there seating available at Dairy Queen in Show Low, and is it family-friendly?
Yes, Dairy Queen provides both indoor and outdoor seating and welcomes families and children.
Can I order food online or via an app for pickup at Dairy Queen in Show Low?
Yes, you can order pickup online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen in Show Low have free WiFi available?
Yes, free WiFi is available at this Dairy Queen location for customers.
Which tattoo studio is near Dairy Queen in Show Low for customers interested in tattoos or piercings?
Slick Tatz Studio, a tattoo and piercing shop, is located nearby and can be a great place to visit before or after enjoying a treat at Dairy Queen.
Which gym is close to Dairy Queen in Show Low for those wanting to work out around their meal plans?
The Gym - Show Low is nearby, providing a convenient spot for fitness enthusiasts before or after visiting Dairy Queen.
Are there any radio stations near Dairy Queen in Show Low for entertainment or local updates?
Yes, several radio stations such as 107.9 The Eagle, The Vibe KVBX, Rewind 97.7 FM KRXD, and K-Bear 100.5 are close by and can offer great entertainment and local news during your visit.