Portillo's Scottsdale

Reviews

• BW

  Brian Willis

  Apr 4, 2026
  5.0
  Good food good service, my only complaint was our fries didn’t even fill up the container, but the manager refunded me and made it all good. I hate to complain, but with the food prices the way they are you want what you expect.
• BV

  Brenda Vargas

  Apr 3, 2026
  3.0
  First time experience: The resturant is nice and cozy, employees are welcoming. The food was not my favorite for sure! We had the beef sub with a polish sausage inside....it was so soggy! The bread was wet and falling apart and the taste of the meat was so underwelming. Everything was also so salty! I regreted my meal choice! If we do return I hope the burgers or hotdogs or anything else tastes better. We looked around to see what everyone one else was eating and it seems like the burgers are a common choice...hope to have a better meal experience next time. Also 10/10 on milkshakes!
• HM

  Howard Miller

  Mar 31, 2026
  2.0
  Been going there since their opening, always great food. Even in Illinois since 1900s and always great. Extremely disappointed today!! Half of the beef as usual especially in such a thick bread. No juice, even though it was supposed to be double dipped. New cook? It'll be a long time before going back! We can find a better restaurant for the $55.00 we paid!!!
• CO

  Connor Ostoich

  Mar 24, 2026
  5.0
  Been a fan of Portillos for years as I grew up in the Chicagoland area. Stopped by the drive through today and noticed I was missing a few items when I got home (should have checked my order). Nevertheless, I had the pleasure of speaking to Candy who was quick to the chase. She was very nice and offered me some options to solve the issue. Kudos to Candy! Much appreciated!!
• VL

  Vince L

  Mar 16, 2026
  3.0
  Not bad. Tasty quick casual that’s a bit greasy, but pricey for what it is. Didn’t start off great. If you want me to do the work myself on your kiosk, at least maintain them. All three kiosks out of receipt paper. Amazing how hard it is to do basic things in food service these days. Love the part where the order number disappears off the screen that says “remember to take your receipt” while you try and figure out where the receipt comes out. Food was ready for pick-up around 10 min. It was pretty tasty in the greasy, fast food fashion. I guess this place has some nostalgia value for midwest transplants, and I totally get it. However, you can better for the money.

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